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Miner.BitcoinMiner Activity 7 and 9

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My PC got infected by "Miner.Bitcoin" malware and my current antivirus doesn't seem to localise any problem. The only thing that happens is from time to time Norton pops up with an attack log and when I try typing anything related to MalwareBytes on my PC, it crashes the browser. Furthermore, ads are being opened in Chrome. I did run a full scan but it detected nothing.




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Hi Caligula1 :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread

This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Can you provide the Norton logs showing the detection?

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iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply


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Good. Now let's do a sweep with AdwCleaner and RogueKiller.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted RogueKiller clean log

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Dear Aura,

Here is log from AdwCleaner


# -------------------------------
# Malwarebytes AdwCleaner
# -------------------------------
# Build:    06-26-2018
# Database: 2018-08-24.1
# Support: https://www.malwarebytes.com/support
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    08-25-2018
# Duration: 00:00:23
# OS:       Windows 10 Home
# Cleaned:  174
# Failed:   0

***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

Deleted       C:\Users\Pawlak\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BrowserDefender
Deleted       C:\Users\Pawlak\AppData\Roaming\Carambis
Deleted       C:\Users\Pawlak\AppData\Local\ShdUpdate
Deleted       C:\Users\Pawlak\music\qtrax media library
Deleted       C:\Users\Pawlak\Qtrax
Deleted       C:\Users\Pawlak\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qtrax

***** [ Files ] *****

Deleted       C:\Users\Pawlak\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Free YouTube Downloader.lnk
Deleted       C:\END
Deleted       C:\Users\Pawlak\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Play Games Online.url

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\2057221459.portal.qtrax.com
Deleted       HKCU\SOFTWARE\e53d9dfe13bba48
Deleted       HKLM\Software\Wow6432Node\e53d9dfe13bba48
Deleted       HKLM\Software\Wow6432Node\AskToolbar
Deleted       HKCU\Software\Carambis
Deleted       HKCU\Software\AppDataLow\Software\Conduit
Deleted       HKCU\Software\Conduit
Deleted       HKLM\Software\Wow6432Node\Conduit
Deleted       HKCU\Software\delta
Deleted       HKLM\Software\Wow6432Node\delta
Deleted       HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|ApnUpdater
Deleted       HKCU\Software\dobreprogramy
Deleted       HKCU\Software\Microsoft\Tinstalls
Deleted       HKCU\Software\GoldenGate
Deleted       HKCU\Software\StartSearch
Deleted       HKCU\Software\PrivitizeVPNInstallDates
Deleted       HKLM\Software\Wow6432Node\PIP
Deleted       HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Delta Chrome Toolbar
Deleted       HKCU\Software\APN
Deleted       HKLM\Software\Wow6432Node\APN
Deleted       HKCU\Software\APN PIP
Deleted       HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509
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Deleted       HKLM\Software\Wow6432Node\Classes\TypeLib\{4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19}
Deleted       HKLM\Software\Classes\TypeLib\{4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19}
Deleted       HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Deleted       HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{BC2C42B1-F3C3-4B7E-B444-B02CE58CD24D}
Deleted       HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{7A26DCC0-E5E6-4D9E-9EDC-CAA9F547DBA4}
Deleted       HKLM\Software\Classes\Prod.cap
Deleted       HKLM\Software\Classes\sim-packages
Deleted       HKLM\Software\Classes\MgMediaPlayer.GifAnimator
Deleted       HKLM\Software\Classes\MediaPlayer.GraphicsUtils
Deleted       HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ShdUpdate
Deleted       HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\mmotraffic.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.ask.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.delta-homes.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\delta-homes.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\oursurfing.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\st.chatango.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\chatango.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\www.spigotmc.org
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\spigotmc.org
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\www.spigotmc.org
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\spigotmc.org
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com
Deleted       HKCU\Software\Softonic
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\softonic.pl
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\softonic.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\en.softonic.com
Deleted       HKCU\Software\Microsoft\Internet Explorer\DOMStorage\camtasia-studio.softonic.pl
Deleted       HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3762745135-2702660625-2408201526-1000\Software\SweetIM

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


[+] Delete Tracing Keys
[+] Reset Winsock


AdwCleaner[S00].txt - [22637 octets] - [25/08/2018 12:12:27]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########




And RougeKiller


RogueKiller V12.12.32.0 (x64) [Aug 20 2018] (wersja darmowa) od Adlice Software
Kontakt : http://www.adlice.com/contact/
Forum : https://forum.adlice.com
Strona internetowa : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

System operacyjny : Windows 10 (10.0.17134) 64 bits version
Tryb rozruchu : Tryb normalny
Użytkownik : Pawlak [Administrator]
Lokalizacja programu : C:\Users\Pawlak\Desktop\RogueKiller_portable64.exe
Tryb : Usuwanie -- Data : 08/25/2018 12:29:33 (Czas trwania : 02:41:13)

¤¤¤ Procesy : 0 ¤¤¤

¤¤¤ Rejestr : 4 ¤¤¤
[PUP.DllFiles] (X86) HKEY_LOCAL_MACHINE\Software\dll-files.com -> Usuni?to
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {1718EA65-2C5A-405C-ADE9-6F56D8436894} : v2.26|Action=Allow|Active=TRUE|Dir=In|App=C:\Users\Pawlak\AppData\Local\Temp\7zS53A5\HP.EasyStart.exe|Name=HP EasyStart|Desc=Allow HP EasyStart| [x] -> Usuni?to
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {AA57C0DD-B738-49B0-89D5-AF9C7581979D} : v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\Users\Pawlak\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe|Name=Microsoft SkyDrive| [x] -> Usuni?to
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {BFEBD1F5-34DD-4804-9D7F-D460016ACCAE} : v2.27|Action=Allow|Active=TRUE|Dir=In|Profile=Private|App=C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\QtDecoder\QTDecoder.exe|Name=DaVinciResolveQtdecoder| [x] -> Usuni?to

¤¤¤ Zaplanowane zadania : 0 ¤¤¤

¤¤¤ Pliki : 11 ¤¤¤
[Hj.Shortcut][Plik] C:\2-click run\Google Chrome.lnk [LNK@] C:\PROGRA~2\Google\Chrome\APPLIC~1\chrome.exe http://free-apps.friendsinwar.com/viewpage.php?page_id=2 -> Usuni?to skrót
[Hj.Shortcut][Plik] C:\2-click run\Internet Explorer.lnk [LNK@] C:\PROGRA~2\INTERN~1\iexplore.exe http://free-apps.friendsinwar.com/viewpage.php?page_id=2 -> Usuni?to skrót
[Hj.Shortcut][Plik] C:\2-click run\Mozilla Firefox.lnk [LNK@] C:\PROGRA~2\MOZILL~1\firefox.exe http://free-apps.friendsinwar.com/viewpage.php?page_id=2 -> Usuni?to skrót
[Adw.Applica][Plik] C:\GOG Games\Hearts of Iron III\BI Quick Launch.exe -> Usuni?to
[PUP.Gen1][Folder] C:\ProgramData\Babylon -> Usuni?to
[PUP.Gen0][Folder] C:\Users\Pawlak\AppData\Roaming\System -> Usuni?to
[PUP.Gen0][Plik] C:\Users\Pawlak\AppData\Roaming\System\14e8bf.txt -> Usuni?to
[PUP.uTorrentAds][Plik] C:\Users\Pawlak\AppData\Roaming\uTorrent\updates\3.4.6_42178\utorrentie.exe -> Usuni?to
[PUP.Gen1][Folder] C:\Users\Pawlak\AppData\Local\Free YouTube Downloader -> Usuni?to
[PUP.Gen1][Plik] C:\Users\Pawlak\AppData\Local\Free YouTube Downloader\Downloads.data -> Usuni?to
[PUP.Gen1][Plik] C:\Users\Pawlak\AppData\Local\Free YouTube Downloader\Settings.data -> Usuni?to
[PUP.Gen1][Folder] C:\ProgramData\Babylon -> ERROR [3]
[PUP.Gen1][Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free YouTube Downloader -> Usuni?to
[PUP.Gen1][Plik] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free YouTube Downloader\Free YouTube Downloader.lnk -> Usuni?to
[PUP.Gen1][Folder] C:\Program Files (x86)\Free YouTube Downloader -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\BouncyCastle.Crypto.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\es\FreeYouTubeDownloader.Localization.resources.dll -> Usuni?to
[PUP.Gen1][Folder] C:\Program Files (x86)\Free YouTube Downloader\es -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\FreeYouTubeDownloader.Analyzer.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\FreeYouTubeDownloader.Common.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\FreeYouTubeDownloader.Converter.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\FreeYouTubeDownloader.Debug.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\FreeYouTubeDownloader.Downloader.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\FreeYouTubeDownloader.Localization.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\Ionic.Zip.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\Microsoft.WindowsAPICodePack.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\Microsoft.WindowsAPICodePack.Shell.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\Newtonsoft.Json.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\NLog.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\ObjectListView.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\pt\FreeYouTubeDownloader.Localization.resources.dll -> Usuni?to
[PUP.Gen1][Folder] C:\Program Files (x86)\Free YouTube Downloader\pt -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\Readme.txt -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\ru\FreeYouTubeDownloader.Localization.resources.dll -> Usuni?to
[PUP.Gen1][Folder] C:\Program Files (x86)\Free YouTube Downloader\ru -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\SplitButton.dll -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\uk\FreeYouTubeDownloader.Localization.resources.dll -> Usuni?to
[PUP.Gen1][Folder] C:\Program Files (x86)\Free YouTube Downloader\uk -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\unins000.dat -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\unins000.exe -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\unins000.msg -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\Uninstall.txt -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\YouTubeDownloader.exe -> Usuni?to
[PUP.Gen1][Plik] C:\Program Files (x86)\Free YouTube Downloader\YouTubeDownloader.ico -> Usuni?to

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Plik hosts : 0 ¤¤¤

¤¤¤ Rootkity : 0 (Driver: załadowano) ¤¤¤

¤¤¤ Przeglądarki : 0 ¤¤¤

¤¤¤ Sprawdzenie MBR : ¤¤¤
+++++ PhysicalDrive0: ST31000524AS ATA Device +++++
--- User ---
[MBR] b5a638bd4944ba808ac107650d864bd8
[BSP] 0a36a23243a1f810ff2e6af10d8e6a0b : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 952895 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 1951737856 | Size: 871 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
Error reading User MBR! ([15] Urz?dzenie nie jest gotowe. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] ??danie nie jest obs?ugiwane. )

+++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
Error reading User MBR! ([15] Urz?dzenie nie jest gotowe. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] ??danie nie jest obs?ugiwane. )

+++++ PhysicalDrive3: Generic- SM/xD-Picture USB Device +++++
Error reading User MBR! ([15] Urz?dzenie nie jest gotowe. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] ??danie nie jest obs?ugiwane. )

+++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([15] Urz?dzenie nie jest gotowe. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] ??danie nie jest obs?ugiwane. )


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That's good to know!

Since there are no signs of infection anymore in your logs, and you just told me that there are no more issues left to address, I guess we're done here. We'll wrap it up by running DelFix to delete the tools and logs that were used in this clean-up.

Follow the instructions below to download and execute DelFix.

  • Download DelFix and move the executable to your Desktop
  • Right-click on DelFix.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Check the following options :
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Once all the options mentionned above are checked, click on Run
  • After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply

Qt25440.pngTips, tricks, advice and recommendations

Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically.

Keeping your programs up-to-date

Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits (and also 0-days) which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, Google Chrome, Mozilla Firefox, VLC Media Player, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like eF2jhaz.pngUCheck, SUMo and y5YE7At.pngHeimdal Free will scan your system for outdated programs, and help you identify them, as well as update them.


Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).

Anti-Malware, Anti-Exploit and Anti-Ransomware

Having a decent security setup (which also includes an Antivirus) is the most crucial step to protect a system. These programs are additional layers of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Fortunately, the new Malwarebytes 3 bundle all these layers in one, easy to use and efficient product. Malwarebytes 3 offers Malware, Web, Exploit and Ransomware protection modules that works together in order to keep your system protected and stop an infection at multiple level.

  • j1Bynr2.pngMalwarebytes - Comes with a free trial of the Premium version for 14 days, after which it reverts back to the Free version

Note: Please note that only the Premium version of Malwarebytes 3 offers real-time protection (Malware, Web, Exploit and Ransomware). The free version only allows you to scan your system for threats and remove them.


Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below.

  • 7p3JzTS.pngGlassWire - Has both a free and paid version (with different packages)
  • MQIMh6k.pngWindows Firewall Control - Gives you more control over your Windows Firewall
  • 5RXGshU.pngTinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it

Web Browsers and Web Browsing

Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits. 

Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install.

  • uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera and most Chromium and Firefox-based browsers)
  • HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera)
  • Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers)
  • NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers)
  • uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera)
  • LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser)

As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:

As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.

Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :

gRvSooB.pngThe End!

And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on the forums and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member.

Do you have any questions before I close this thread? :)

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.



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