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Kaspersky still messing with Web Protection (a bit)


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Malwarebytes 3.5.1

It recently came to my attention that Kaspersky performs a daily Rootkit scan. It is when that starts that the orange pop up appears, but it doesn't happen every day. Not sure how often except not very... Although, it did occur on two consecutive days not long ago. I don't know if there might be some pattern to it otherwise, but will keep an eye on it in the future.

The orange pop up, btw, does disappear, as if the shield is re-enabled. It isn't though, and can't be turned on via Malwarebytes Dashboard. Once I saw it come on after Kaspersky scan was finished, but that doesn't seem to be usually the case. While Rootkit scan is running, Quit Malwarebytes and restart it produces the message

MB_KIS.jpg.2ab40928b336dfbbbc5fccf6e216eb43.jpg

Once the scan is finished, however, exit and restart Malwarebytes does work ok.

At first I couldn't find any user control for the Rootkit scan. Guessing it is this setting, which I would prefer to keep on.

KIS_Rootkit.jpg.71ef8f402fdb6cf78bb71c4f1236b961.jpg

There was one occasion as well when manually starting a Full System scan with Kaspersky had the same effect. I haven't noticed weekly scheduled full scans doing so, and they don't scan for rootkits as far as I can tell.

Anyway, seeing it appears Malwarebytes has graduated into a full antivirus program since I first started using it, I probably don't need another antivirus program.
Still, I've long been of the view that a multi-layered approach to malware is the best, and, for the most part, these two do play nice together. Even when both are scanning simultaneously, which situation I generally avoid, there is no appreciable deterioration of performance on this machine.

 

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What's happening is that the Kaspersky Rootkit scan is preventing our Web Protection driver from reloading after a database update. This is why the error only happens sometimes (you have to be running a rootkit scan, and a database update for Malwarebytes has to happen at the same time). Unfortunately the only current workaround is to disable the rootkit scanning in Kaspersky.

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  • 1 month later...
On 8/24/2018 at 2:39 PM, dcollins said:

What's happening is that the Kaspersky Rootkit scan is preventing our Web Protection driver from reloading after a database update. This is why the error only happens sometimes (you have to be running a rootkit scan, and a database update for Malwarebytes has to happen at the same time). Unfortunately the only current workaround is to disable the rootkit scanning in Kaspersky.

Another workaround appears to be changing Malwarebytes update interval from every single hour, to every two or three hours.
Every three hours is possibly not ideal for best protection,, but since setting automatic updates to that I haven't encountered a clash with Kaspersky's Rootkit scan.

Two hours might work as well. My decision depended on what hour I think I'm most likely to start up on any day.

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