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Clear Quarantine Not Working

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  • Staff

Those files must have been quarantined by an older version of Malwarebytes for Mac. Please try installing the latest version (3.4.12) and try clearing the quarantine with that. You can install the latest version either via the in-app update mechanism (choosing Check for Updates from the Malwarebytes menu in the app should offer it), or by downloading directly from here:


You also can try just moving all those files from the quarantine to the trash manually in the Finder.

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  • Staff

Can you open the Terminal app, found in the Utilities folder in the Applications folder, and paste in the following command?

ls -alO "/Library/Internet Plug-Ins/"

Make sure to copy and paste rather than re-typing, to ensure there are no typos, then press return (if necessary) to run the command.

Next, please copy the entire output of that command from the Terminal window and paste it into a reply here.

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