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MB Ransomware Protection causing stutter

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 Been having a nasty stutter that only goes away when I turn off MB Ransomware Protection. It doesn't matter what I am doing I get the stutter usually every few seconds. I thought it might have been a confliction with the Acronis Active Protection but after disabling and even uninstalling Acronis it still persisted until I disabled the MBRP. I think everyone will agree that with my system's specs I should never be getting any type of stutter unless I am maxing out my systems resources. Any thoughts on this? I am not too worried about having it disabled as Acronis will cover the gap but all the same I don't like having to disable parts of protection software.

EDIT: I should also specify I am using the latest drivers for everything, as well as the latest versions of all protection software, and this is a fresh install of Windows 10. I also will not be posting the ridiculous amount of system information that the tools collects and zips. Feel free to ask for any additional information.


System Info:
Operating System
    Windows 10 Pro 64-bit
    Intel Core i7-8700K @ 5.00GHz    44 °C
    Coffee Lake 14nm Technology
    32.0GB Dual-Channel DDR4 @ 2400MHz (15-15-15-36)
    ASUS PB287Q (3840x2160@60Hz)
    EPSON PROJECTOR (1280x800@60Hz)
    AOC 2280W (1920x1080@60Hz)
    2047MB NVIDIA GeForce GTX 980 Ti (EVGA)    64 °C
    3725GB Western Digital WDC WD40EZRX-00SPEB0 4TB (SATA )    31 °C
    5589GB Western Digital WDC WD6003FZBX-00K5WB0 6TB (SATA )    33 °C
    953GB Samsung SSD 970 PRO 1TB (NVME (SSD))
Optical Drives
    ASUS BW-12B1ST
    NVIDIA High Definition Audio

Edited by cpjet64
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  • Staff

***This is an automated reply***


Thanks for posting in the Malwarebytes 3 Help forum.


If you are having technical issues with our Windows product, please do the following: 


If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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Please do the following:

Create a Process Monitor Log:

  • Create a new folder on your desktop called Logs
  • Please download Process Monitor from here and save it to your desktop
  • Double-click on Procmon.exe to run it
  • In Process Monitor, click on File at the top and select Backing Files...
  • Click the circle to the left of Use file named: and click the ... button
  • Browse to the Logs folder you just created and type MB3 Log in the File name: box and click Save
  • Exit Process Monitor and open it again so that it starts creating the logs
  • Wait for the stutter to repeat itself while Process Monitor is logging at least once and please note the exact time to the best of your ability based on the info displayed in Process Monitor (this will help the staff to identify precisely when it occurred which will hopefully reveal the cause)
  • Close Process Monitor
  • Right-click on the Logs folder on your desktop and hover your mouse over Send To and select Compressed (zipped) Folder
  • Please attach the Logs.zip file you just created to your next reply, or if it is too large, please upload it to WeTransfer and provide us with the link to the file download


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