Jump to content

Video and Advertisements pop up while using phone

Recommended Posts

My Android phone started playing videos while I was sleeping.  Pop Up advertisements appear while using the phone.  When they appear the screen dims and brings the advertisement to the forefront.  I installed the Premium version of Malwarebytes, updated the software, and ran a full scan several times.  The continue to pop up with Malwarebytes running in the background.  I went into developer mode and viewed all running apps and could not find anything that should not be there. 

Link to post
Share on other sites

  • Staff

Hi @BobJ,

If you could send me an Apps Report, I can look further into this for you.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included. Send the Apps Report to create a ticket.

PM me the email used and/or the ticket number assigned.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.