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Malwarebytes error -> mbcut.dll was not found

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I got a new laptop, windows 10. I installed malwareybytes and used it without trouble. Then I installed a program called Freemake (using the link provided in the e-mail when I purchased it some time ago). About 10 minutes later, malwarebytes turned itself off and few seconds later closed itself all together. When I try to open malwarebytes again I get this error:

Mbam.exe - system error
The code execution cannot proceed because mbcut.dll was not found.
Reinstalling the program may fix this problem.

I don't know if it's connected at all to installing Freemake, I used the full installation and did not uncheck anything. I am worried about being infected now even though searching Freemake on google says that it's a safe program that sometimes installs unwanted programs (in this case, how can I find out which programs it installed on my laptop?).

Please help. Thanks! I will try to reinstall malwarebytes in the meantime.

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  • Staff

***This is an automated reply***


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This was most likely due to a problem we've been seeing where one of Malwarebytes component updates fails to install correctly temporarily.  To fix it you should just need to download and install Malwarebytes again from here then launch the program and go to Settings>Application and click on the Install Application Updates button to have it download and install any updated components.  Once that is complete, go to Settings>About and verify that your version info matches the values shown in the image below:


Please let me know how it goes and if any problems occur.


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