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Today as I'm going to places I go to all the time, I'm constantly getting this malwarebytes pop-up that the site is "compromised" and blocked. It keeps referencing my browser.  I'm not techie and this hasn't happened until today.  Can anyone explain to me why MB suddenly considers FF to have an issue?  I don't even know what it's blocking since I'm still able to surf where I need to be.  It just keeps popping up.  One of the logs is below, if that helps.



-Log Details-
Protection Event Date: 8/16/18
Protection Event Time: 4:21 PM
Administrator: Yes

-Software Information-
Components Version: 1.0.391
Update Package Version: 1.0.6379
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Compromised
Type: Outbound
File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe



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I don't see an "edit" option so am just adding info here.  It must not be Firefox though it is referenced in the logs.  I put firefox in as an exclusion and it still keeps happening, even here on the forum just now.  It's a major pain in the butt.  I hope someone can figure this out!

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1 minute ago, Orrymain said:

I don't see an "edit" option so am just adding info here.  It must not be Firefox though it is referenced in the logs.  I put firefox in as an exclusion and it still keeps happening, even here on the forum just now.  It's a major pain in the butt.  I hope someone can figure this out!

@Orrymain - I'd recommend following the instructions for technical issues in post #2 above to get the needed support. Good luck and I'm confident you'll get it resolved with the support of the MB staff here.

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Ok, so the block is happening because you have a malicious add-on installed in Firefox. You can read about the extension here: https://www.bleepingcomputer.com/news/security/firefox-add-on-with-220-000-installs-caught-collecting-users-browsing-history/. I would recommend removing it.

As for why the exclusion didn't work, you only excluded Firefox from scanning and ransomware, not from Web Protection. If you want to exclude something from Web Protection, you need to use the Exclude an Application that Connects to the Internet option like the screenshot below. Note, adding a browser here is not recommended as it means you are basically browsing unprotected.


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@Orrymain interesting, then another extension must be behaving similarly. It looks like YouTube Download & Adblocker Smarttube is another extension you have installed, but has been removed from the Firefox app store. This is usually a sign that the add-on was doing something wrong, so I'd remove that and see if that resolves your issue.

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oh crap -- it was such a good little program, too.   I disabled it and went to a bunch of places where that pop up has been happening and nothing, so I guess it is that program.  Well ... will have to settle for a lesser program from now on.  Thank you, Devin, for the assist and in a very timely manner.  I really appreciate it ... and your patience!


One more thing ... I don't really want to leave that zip file there but I don't see a way to remove it.  The 'edit' button isn't there.  Isn't there a way to delete things like that?

Edited by Orrymain
added question
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