Hello! First off I would like to reference this article.
This seems to be a near identical problem I have. I am using the Malwarebytes cloud to deploy endpoints. I currently have 5 total endpoints to deploy. On 2 of the computers (Group A), the tray icon is there and you can start a system scan that way. On the other 3 (Group B), it is missing.
I have tried to run the malwarebytes cleanup utility and it seemed to have worked great.
I reinstalled the product on the same 3 machine
Hi @Buddy, this one is a new issue, but with a similar symptom as your past problem. For this one, pick out one machine and add this line to the registry via CMD or PS. Let me know if that works for you.
reg add HKLM\SYSTEM\CurrentControlSet\Control /v ServicesPipeTimeout /t REG_DWORD /d 60000