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Malware Bytes No Opening


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I have tried numerous time to run Malware Bytes but it fails to open, Icon is in the Tray fine but when I say "Open Malwarebytes" it doesn't.

I have run ADWCLEANER, SuperAntiSpyware, Adlice Rogue Killer, but no matter what I do it will not function

running out of options here !!! - I did have a backdoor RAT on my machine (DarkComet) which hacked my system but now all seems OK apart from MalwareBytes not running. I have also run Chameleon and that works upto the point of restarting and then fails to open again

Please Help !

David

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Hello glenmorangie007 and welcome to Malwarebytes,

Continue with the following:

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
    user posted image
     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Let me see those logs in your reply...

Thank you,

Kevin....
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Thanks

 

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