All-Radio Malware

[Nikolas25]

Hello! 

I've downloaded a file and now is my pc loaded with tons of malware. I would be grateful with any help provided! 

[kevinf80]

Hello Nikolas25 and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 3 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions.... When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following:   Click on the Report tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....

[Nikolas25]

Initially, I want to express my appreciation for helping me!!
Sorry for the delay, but my message is considered as spam.

Addition.txt

FRST.txt

malwarebytes.txt

Edited August 13, 2018 by Nikolas25

[kevinf80]

Malwarebytes log shows "No Action By User" against found entries, is that correct...?

[Nikolas25]

3 minutes ago, kevinf80 said:

Malwarebytes log shows "No Action By User" against found entries, is that correct...?

that's correct! 

[kevinf80]

Run Malwarebytes again, make sure to quarantine all found entries. Post that new log. When Malwarebytes completes we will need fresh FRST logs...

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt"

Thank you,

Kevin

Edited August 13, 2018 by kevinf80
typing error

[Nikolas25]

Addition.txt

FRST.txt

malwarebytes.txt

[kevinf80]

Thanks for those logs Nikolas25, continue with the following: Turn on System Restore https://www.thewindowsclub.com/system-restore-disabled-turn-on-system-restore-windows Very important, do not miss out this step Next, Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Please download Zemana AntiMalware and save it to your Desktop.   Install the program and once the installation is complete it will start automatically. Without changing any options, press Scan to begin. After the short scan is finished, if threats are detected press Next to remove them. Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.   Open Zemana AntiMalware again. Click on icon and double click the latest report. Now click File > Save As and choose your Desktop before pressing Save. Attach saved report in your next message. Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also tell me if there are any remaining issues or concerns... Thank you, Kevin...

fixlist.txt

Edited August 13, 2018 by kevinf80
typing error, missing text

[Nikolas25]

Thank you very much for your help Kevin!!!!
Considering the logs, I had just a problem with the run function, but I attached a screenshot of the message that pops up. 
I could observe a problem with saving txt documents or screenshots, since a message appears, which informs me of a non existing pathway or something like that. The only "pathway", which is being accepted for documents to be saved is the downloads folder. 

2018.08.13-23.45.24-i0-t92-d2.txt

Fixlog.txt

AdwCleaner[C02].txt

[kevinf80]

Select "NO" to the option showing in the screenshot. Have you ran MSRT, last step of my last reply...? Can I see that log..

[Nikolas25]

Sure. Here it is..

mrt.log

[kevinf80]

How is your system responding now, any remaining issues or concerns....?

[Nikolas25]

19 minutes ago, kevinf80 said:

How is your system responding now, any remaining issues or concerns....?

Everything seems to be fine now!!! Thank you very much for your help!!!
I could observe a problem with saving txt documents or screenshots, since a message appears, which informs me of a non existing pathway or something like that. The only "pathway", which is being accepted for documents to be saved is the downloads folder. That's the only issue remaining..

[kevinf80]

For your documents, select File > Save as > then change the navigation address to wherever suites you... To clean up continue:

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[kevinf80]

Glad we could help.

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Thanks