Jump to content

Remove add exclusion prompt from tray icon

Recommended Posts

There must be an easy answer to this, but right now it is not obvious to me.

When I visit (seldom) a website that Malwarebytes blocks, I immediately get an option to add this site to my exclusions when I right click on the tray icon. But what if I don't want to add this as an exclusion. How do I get rid of that prompt? If I right click on the add exclusion prompt, it adds it right away. Then I have to go into exclusions and delete it. I'm sure there must be an easier way to just delete or ignore the prompt (just an added line in the pop up) without having to add it first???? 

Thanks in advance for any advice on this.

Link to post
Share on other sites

  • Staff

***This is an automated reply***


Thanks for posting in the Malwarebytes 3 Help forum.


If you are having technical issues with our Windows product, please do the following: 


If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link

    welcome mbst.png
  • Click the Gather Logs button

  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:

     notify me.jpeg  

    Click "Reveal Hidden Contents" below for details on how to attach a file:

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.


One of our experts will be able to assist you shortly.


If you are having licensing issues, please do the following: 


For any of these issues:

  • Renewals
  • Refunds (including double billing)
  • Cancellations
  • Update Billing Info
  • Multiple Transactions
  • Consumer Purchases
  • Transaction Receipt

Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 


Thanks in advance for your patience.

-The Malwarebytes Forum Team

Link to post
Share on other sites


The option to exclude the most recently blocked site actually goes away on its own after a certain amount of time has passed, so as long as you don't click it to exclude the site you won't have to worry about the site being excluded or the item persisting in the menu permanently.  I don't know what the specific duration is but someone from the staff may.

Link to post
Share on other sites

To make sure I'm understanding, you're looking for a way to dismiss the "Last blocked website" from the system tray menu? Any specific reason why? Just trying to get a full picture.

As for @exile360's suggestion, that shouldn't actually be happening. The only time the last blocked website should disappear is if the tray icon restarts. Anything else is potentially a bug

Link to post
Share on other sites


I guess I'm anal, but I use the little tray icon on the right to open Malwarebytes main panel fairly often to view reports, check versions, etc. That extra line there showing a blocked website and asking if I want to add it as an exclusion is just another thing that could be accidently clicked and also dirties up the view. I just thought there ought to be an easy way to get rid of it if you don't want to exclude it. Not a big thing but it's like a tic that gets under your skin for me. I leave my PC on 24/7. 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.