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Programme freezes during Heuristics Analysis

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I have just installed malwarebytes Premium Trial 3.5.1 and the programme scans the computer and locates over 788 threats, but during the heuristics analysis it gets stuck.  It appears to be a similar problem to https://forums.malwarebytes.com/topic/147143-mb-gets-stuck-at-heuristic-analysis/ That article is from 2014, so I'm thinking it might be dated.  I have run the adwcleaner which did remove some threats.

I have already run mbam-clean-2.3.0.1001 and reinstalled malwarebytes a couple of times, but it always gets stuck in the same spot.

Your help is greatly appreciated.

mbst-grab-results.zip

malwarebytes scan.PNG

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.
Wait for further instructions.

===

Note to ebock

Please start your own topic.

Your problem may not be the same and following any suggested fix can harm your computer.

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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