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Clutch Cargo

FreeCommander tagged as ransomware

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Just got a pop up from Malwarebytes saying something to the effect there was a ransomware issue.  Turned out to be a freeware app called FreeCommander (like a files Explorer), which is odd as I had it open and was using it at the time of the warning.

Cannot do anything with the file, nor is it listed in the Quarantine window?  Not sure how to proceed?  I have been using the app for years.  Won't allow me to attach or zip the file (FreeCommander.exe) to send to you.  Attached it the report:


-Log Details-
Protection Event Date: 8/2/18
Protection Event Time: 1:28 PM
Log File: 9e6a3d9c-9692-11e8-9477-c86000139f5f.json
Administrator: Yes

-Software Information-
Components Version: 1.0.391
Update Package Version: 1.0.6177
License: Premium

-System Information-
OS: Windows 10 (Build 17134.191)
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\Utilities\FreeCommander\FreeCommander.exe, No Action By User, [0], [392685],0.0.0


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Hi @Clutch Cargo - thanks for your report. This has already been fixed as a false positive and should no longer be detected. To restore function to the file, temporarily disable the Ransomware Protection, and then re-enable it. That should free it up for use.

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