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Can I get latest version of MWB to work?


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Hello, I have had the same issue with (a) malwarebytes not running, (b) having to download Chameleon to run Malwarebytes, (c) Malwarebytes wanting to update the program - but when I do update the program, the new version won't run. I can only get the old MWB version 2.2.1.1043 to run. The latest version, 3.5.1.2522 &  thereabouts, will not run..

Per other posts, I downloaded the Farbar Recovery Scan tool, and ran it. Attached are the two log files (Addition and FRST). Thank you in advance for any ideas to resolve this.

Addition.txt

FRST.txt

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

If you are not able to run the latest Malwarebytes version execute this.
Download and run the Malwarebytes Cleanup Utility
https://support.malwarebytes.com/docs/DOC-1112

When completed restart the computer normally to reset the registry.

Reinstall the Malwarebytes.
----

Please post the logs and let me know what problem persists.

fixlist.txt

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Thank you. I followed the above instructions (put fixlist.txt in same folder as farbar tool; ran frst once, (as FIx), and waited hours. It never officially told me it was done with the fix. (Just said "fixing..." for hours.) The attached fixlog is what I got.  So I'm not sure if it worked. Thoughts?

Fixlog.txt

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  • 4 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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