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False Positive ? - Please remove block


arbrich
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Hello, having a problem with Malwarebytes blocking our e-mail service - can no longer send mail using smtp server secure243.servconfig.com at IP address 198.46.81.60. We had to put an exception in for the IP address to get it to work. Can you please advise why this is being blocked and if it is false positive ? How can we get this fixed other then Excluding this IP address? I included a screenshot as well.
Thanks for your help.

MB Blocking outgoing smtp mail.JPG

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