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Hi there and welcome to Malwarebytes. It is impossible to tell what might be the root of your problem with the information you have given. We can do a check to see if it is malware related and go from there.

If you haven't already, please get these programs, update and run a complete scan removing all items found.

Spybot Search & Destroy

AVG AntiSpyware

Then go here and run a scan PandaActive Scan There is a tutorial at the top of this page for how to run and save a Panda scan.

Post the logs from the Panda and AVG scans please, along with a log from this program HiJack This! Be sure you install the program into a permanent location, I suggest Program Files.

I will analyze the logs and give you further instructions. Be patient and persistent. These things can take time and many procedures if you are infected.

To make sure instructions are understood you will post a log from AVG, then you will run the Panda online scan and post that log, then you will run the HJT scan and post that log. Three logs one at a time.

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