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After installing latest malwarebytes version,but after running


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When I installed malwarebytes 3.5.1.it installed successfully but when I ran it,it gave me the following error

Unable to start

unable to connect the service.

what is the procedure to remove this error messazge.

I ran MalwarewBytes Clean tool.it produced the following messa\ges

2018-07-26 09:42:20.478 mb-clean:3.1.0.1035 @ Malwarebytes. All rights reserved.

2018-07-26 09:42:21.850 No Malwarebytes software installed.

2018-07-26 09:42:30.711 HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist.

2018-07-26 09:42:30.852 HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist.

2018-07-26 09:42:30.852 HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist.

2018-07-26 09:42:30.852 HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist.

2018-07-26 09:42:30.852 HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist.

2018-07-26 09:42:30.852 HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist.

2018-07-26 09:42:30.852 HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection does not exist.

2018-07-26 09:42:32.396 Trying to delete path C:\ProgramData\Malwarebytes\

2018-07-26 09:42:32.396 Trying to delete path C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\

2018-07-26 09:42:32.396 Trying to delete path C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine\

2018-07-26 09:42:32.396 Trying to delete file or folder: C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine\

2018-07-26 09:42:32.396 Trying to delete file or folder: C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\

2018-07-26 09:42:32.396 Trying to delete file or folder: C:\ProgramData\Malwarebytes\

2018-07-26 09:42:32.396 Trying to delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\

2018-07-26 09:42:32.396 Cannot delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\, reason:(The system cannot find the path specified.(error=3))

2018-07-26 09:42:32.396 Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\

2018-07-26 09:42:32.396 Cannot delete path C:\Program Files\Malwarebytes\Anti-Malware\, reason:(The system cannot find the path specified.(error=3))

2018-07-26 09:42:32.396 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService

2018-07-26 09:42:32.396 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService

2018-07-26 09:42:32.412 --------END OF LOG FILE ----------

os:win 7.

Best wishes.

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Hello and Welcome

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.

  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
    5ae220dc8c030_welcomembst.png.fd2156a783
  • Click the Gather Logs button
    gatherlogs.png.6fb7abe3251f4a4f5fba47602
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
     972599947_notifyme.jpeg.475d9f00582b41dc

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.
    mb_attach.jpg.220985d559e943927cbe3c078b


One of our experts will be able to assist you shortly.

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Thanks friend.Now its working but now Windows Defender is not working.I receive the following error.

this program is blocked by group policy for more information,
contact your system administrator.(Error Code 0x800704ewc).

Best Wishes.

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