Virus/malware

[carlonb]

Searching around the web I found this forum, so I hope someone can help me.

So there is this virus/malware whatever you want to call it which bothers me every time I start my computer. Once windows 10 boots up ****.tmp.exe file is generated in the Windows/temp folder. As soon as the files are created in the temp folder it also starts in processes. Multiple times I have done a clean installation of Windows 10  but it gets affected.

When the tmp.exe is working in the process all the search results are showed . Once I kill the process and delete the tmp.exe file everything is back to normal but  is still there whenever I reboot the PC

 Any solution for this problem? Have used CC Cleaner, tried full scan with win10 antivirus, etc and still no help.

I have seen in this forum a person with a similar problem and he was asked to upload some logs from farbar, these are my logs 

Please Help!

Thanks. 

FRST.txt

Addition.txt

[carlonb]

Sorry,

I forgot to mention that cause of this, At every system boot, Windows security center wil be deactivated, after to go with regedit…..windowsdefender register=1 and changed with =0 I can reenable the Windows 10 antivirus scanner. May be I'e other issues, but up to now I do not know.

Bye, Carlo

[Aura]

Hi carlonb

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

• As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
• As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
• The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
• If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
• If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
• Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
• I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
• In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
• I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
  This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
  

This being said, it's time to clean-up some malware, so let's get started, shall we?

Malwarebytes Anti-Rootkit Beta

• Download Malwarebytes Anti-Rootkit Beta and extract it to your desktop (MBAR will be launched shortly after the extraction)
• Click on Next, and then on the Update button to let it update its database. Once the database has been successfully updated, click on Next
• Make sure all the checkboxes are checked, then click on the Scan button, and let it completes its scan (this can take a while)
• Once the scan is done, make sure that every item is checked, and click on the Cleanup button (a reboot might be required)
• After that (and the reboot, if one was required), go back in the mbar folder and look for a text file called mbar-log-TODAY'S-DATE.txt
• Copy/paste the content of that log in your next reply
  

[carlonb]

Hi Yoan,
Thankyou very much for the prompt reply.
Just now done what you ask me.
Here the result file.

I hope you can help to clean my PC.
Waiting for your reply I thankyou again.
Carlo
 

mbar-log-2018-07-17 (10-39-35).txt

[Aura]

Good! Now you should be able to install and run a scan with Malwarebytes.

Malwarebytes - Clean Mode

• Download and install the free version of Malwarebytes
  Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
• Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
• Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
• Let the scan run, the time required to complete the scan depends of your system and computer specs
• Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
  
  • If it asks you to restart your computer to complete the removal, do so
    
• Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply
  

[carlonb]

Hello Yoan,

Here the EXPORT SUMMARY....

I'm crossing my fingers

As before, I'm waiting for your asks, thanks.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/17/18
Scan Time: 2:44 PM
Log File: 36c251d2-89bf-11e8-9786-0025113d623a.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.391
Update Package Version: 1.0.5937
License: Trial

-System Information-
OS: Windows 10 (Build 17134.165)
CPU: x64
File System: NTFS
User: DESKTOP_CARLO\Carlo

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 489315
Threats Detected: 25
Threats Quarantined: 25
Time Elapsed: 19 min, 56 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 6
PUP.Optional.PSScriptLoad.ACMB3, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\CONSOLE\TASKENG.EXE, Quarantined, [6459], [425125],1.0.5937
PUP.Optional.PSScriptLoad.ACMB3, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{29CF2445-9E64-93EE-43FB-09385758BB43}, Quarantined, [6459], [-1],0.0.0
PUP.Optional.PSScriptLoad.ACMB3, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9EF385F1-65FF-452F-9245-90C23F662DA9}, Quarantined, [6459], [-1],0.0.0
PUP.Optional.PSScriptLoad.ACMB3, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9EF385F1-65FF-452F-9245-90C23F662DA9}, Quarantined, [6459], [-1],0.0.0
PUP.Optional.DealPly, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{7E24F56F-B9AA-49AA-992D-528DE94E1AF8}, Quarantined, [67], [259410],1.0.5937
PUP.Optional.PSScriptLoad.ACMB3, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\CONSOLE\%SYSTEMROOT%_SYSTEM32_SVCHOST.EXE, Quarantined, [6459], [425124],1.0.5937

Registry Value: 7
PUP.Optional.PSScriptLoad.ACMB3, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\CONSOLE\TASKENG.EXE|WINDOWPOSITION, Quarantined, [6459], [425125],1.0.5937
PUP.Optional.Linkury.ACMB1, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|APPINIT_DLLS, Quarantined, [692], [-1],0.0.0
PUP.Optional.Linkury.ACMB1, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|APPINIT_DLLS, Quarantined, [692], [-1],0.0.0
PUP.Optional.Linkury.ACMB1, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHURL|DEFAULT, Quarantined, [692], [259988],1.0.5937
PUP.Optional.DealPly, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{7E24F56F-B9AA-49AA-992D-528DE94E1AF8}|PATH, Quarantined, [67], [259410],1.0.5937
PUP.Optional.PSScriptLoad.ACMB3, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\CONSOLE\%SYSTEMROOT%_SYSTEM32_SVCHOST.EXE|WINDOWPOSITION, Quarantined, [6459], [425124],1.0.5937
PUP.Optional.PSScriptLoad.ACMB3, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\CONSOLE\%SYSTEMROOT%_SYSTEM32_WINDOWSPOWERSHELL_V1.0_POWERSHELL.EXE|WINDOWPOSITION, Quarantined, [6459], [425126],1.0.5937

Registry Data: 4
PUP.Optional.Linkury.ACMB1, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCH|DEFAULT_SEARCH_URL, Replaced, [692], [293486],1.0.5937
PUP.Optional.Linkury.ACMB1, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|SEARCH PAGE, Replaced, [692], [293485],1.0.5937
PUP.Optional.Linkury.ACMB1, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|SEARCH BAR, Replaced, [692], [293485],1.0.5937
PUP.Optional.Linkury.ACMB1, HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|SEARCHASSISTANT, Replaced, [692], [293485],1.0.5937

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 8
PUP.Optional.PSScriptLoad.ACMB3, C:\WINDOWS\SYSTEM32\TASKS\{29CF2445-9E64-93EE-43FB-09385758BB43}, Quarantined, [6459], [-1],0.0.0
RiskWare.BitCoinMiner, C:\WINDOWS\TEMP\NVI864.EXE, Quarantined, [922], [478453],1.0.5937
Generic.Malware/Suspicious, C:\WINDOWS\TEMP\AMDX64.EXE, Quarantined, [0], [392686],1.0.5937
Generic.Malware/Suspicious, C:\WINDOWS\TEMP\SRACQTDQPF.EXE, Quarantined, [0], [392686],1.0.5937
RiskWare.BitCoinMiner, C:\WINDOWS\TEMP\32X64.EXE, Quarantined, [922], [534428],1.0.5937
Trojan.BitCoinMiner, C:\WINDOWS\INSTALLER\F19C3.MSI, Quarantined, [528], [529068],1.0.5937
Adware.Elex.ShrtCln, C:\USERS\CARLO.CARLO-PC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\ChromeDefaultData\Sync Data\SyncData.sqlite3, Replaced, [247], [454749],1.0.5937
Adware.Elex.ShrtCln, C:\USERS\CARLO.CARLO-PC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\ChromeDefaultData\Secure Preferences, Replaced, [247], [454749],1.0.5937

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

(end)

[Aura]

Awesome  Now let's do a sweep with AdwCleaner and RogueKiller.

AdwCleaner - Fix Mode

• Download AdwCleaner and move it to your Desktop
• Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Accept the EULA (I accept), then click on Scan
• Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button. This will kill all the active processes
• Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
• After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply
  

RogueKiller

• Download the right version of RogueKiller for your Windows version (32 or 64-bit)
• Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
• Wait for the scan to complete
• On completion, the results will be displayed
• Check every single entry (threat found), and click on the Remove Selected button
• On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
• This will open the report in Notepad. Copy/paste its content in your next reply
  

Your next reply(ies) should therefore contain:

• Copy/pasted AdwCleaner clean log
• Copy/pasted RogueKiller clean log
  

[carlonb]

Hi Yoan,

I'm sorry but I can't paste and submit the two logs.

I zipped it and annexed here.

AdwCleaner&RogueKiller.zip

[Aura]

All good  The forum Anti-Spam system will kick in sometimes when you try to copy/paste logs from AdwCleaner.

Now, let's run a scan with FRST and see what's left to remove.

Farbar Recovery Scan Tool (FRST) - Scan mode
Follow the instructions below to download and execute a scan on your system with FRST, and provide the logs in your next reply.

• Download the right version of FRST for your system:
  
  • FRST 32-bit
  • FRST 64-bit
    Note: Only the right version will run on your system, the other will throw an error message. So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using.
    
• Move the executable (FRST.exe or FRST64.exe) on your Desktop
• Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds
• Make sure the Addition.txt box is checked
• Click on the Scan button
  
• On completion, two message box will open, saying that the results were saved to FRST.txt and Addition.txt, then open two Notepad files
• Copy and paste the content of both FRST.txt and Addition.txt in your next reply
  

[carlonb]

Hey Yoan, copy and paste the two files here seems do a reply crash, so I try with a zip file for both...

FRST&Addition.zip

[carlonb]

Hi Yoan,

Here the image of my actual activity manager, as you can see there are some apps where indicate are "Suspended", before those virus/malwares I never seen these suspensions.

Is this condition suspicious or is normal Windows 10 working ?

Thanks

[Aura]

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
• Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Fix button
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
• Copy and paste its content in your next reply
  

fixlist.txt

[carlonb]

Hi Yoan,

Here the Fix log.

What about my abobe question please ?

Thankyou for your effort.

Carlo

Fixlog.txt

[carlonb]

Hi Yoan,

Next step please

 

 

Edited July 19, 2018 by carlonb
Typo

[Aura]

Alright, can you run a new scan with FRST and provide me a fresh set of logs? There's 2-3 more additional things we need to remove.

And it's normal for some processes to become suspended in Windows 10. Windows will suspend them automatically when needed.

[carlonb]

Hi Yoan,

As before, copy and paste the two files here seems crashing this web page, so I attach a zip file.

 

FRST&Addition.zip

[Aura]

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
• Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Fix button
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
• Copy and paste its content in your next reply
  

 

fixlist.txt

[carlonb]

Thanks Yoan,

Here the fixlog.

I'm waiting for your next request.

Please one question: What about the new process in background "Malwarebytes service" automatically started that I see in Activity manager (using some memory - 128 MBytes) ?

Fix result of Farbar Recovery Scan Tool (x64) Version: 15.07.2018
Ran by Carlo (19-07-2018 21:46:41) Run:2
Running from C:\Users\Carlo.CARLO-PC\Desktop
Loaded Profiles: Carlo (Available Profiles: Carlo & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CloseProcesses:
CreateRestorePoint:

Task: {0106F570-0398-4148-AB7E-527459E00235} - System32\Tasks\{426DF282-AA21-4417-843A-CCC8CE1974E6} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {0C3D7B8C-8FEA-4EE9-9E43-BCE3D8888838} - System32\Tasks\{6C3ED6EB-5D76-4E7C-B06A-9F852F55EB2E} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {1403B87B-33E1-4AEB-9DAB-22CBF8CFB95E} - System32\Tasks\{901D7A1A-8F68-4F88-837B-0655E9FAE4C3} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {15F683A6-6C3A-40D4-BF9A-F8FD8FFE8545} - System32\Tasks\{0B5B9AF6-8597-464D-83C1-051B06F2F45E} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {31B1E746-F6C1-4D31-89B4-56230221D278} - System32\Tasks\{39990A0E-D022-4334-88EB-A8BBA2D2BCE8} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {3F1F4FF0-9A4D-4247-83EB-70A9EEB0AFDC} - System32\Tasks\{F217D737-1F56-4FDD-9A91-C1C205943C15} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {44EBA853-2D43-4C36-8749-77F60D8EB59A} - System32\Tasks\{D06CA1A7-E3F7-45F5-9064-91C85F2FA305} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {640F2590-F483-4126-A673-E0F6D66C5962} - System32\Tasks\{ACED45F9-DB6E-4568-8ED6-5FB30CC87C7C} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {A1771DD8-D948-465F-AA96-B6919A81CF4C} - System32\Tasks\{2028DB56-628C-484A-A2A9-0432945B82D4} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {BE4DAE11-0D9F-4103-9364-298C3BDC56AE} - System32\Tasks\{74BB12AE-29DC-4157-93FC-CC58EFB6D6AA} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe
Task: {F1750F16-DF14-4846-997B-614DC9AAD5D6} - System32\Tasks\{704687DF-1C50-4A5E-9244-7A3D95EED64E} => F:\keygen\Banknote Protection Removal\Photoshop.CS3-Banknote protection removal.exe

AlternateDataStreams: C:\ProgramData\Temp:5FBC93CD [108]

MSCONFIG\Services: avgsvc => 2
MSCONFIG\Services: avgwd => 2
MSCONFIG\Services: Service_21 => 2
MSCONFIG\Services: vToolbarUpdater40.2.3 => 2
HKLM\...\StartupApproved\Run: => "KMS Update"
HKLM\...\StartupApproved\Run: => "rundll32"
HKLM\...\StartupApproved\Run32: => "AVG_UI"
HKLM\...\StartupApproved\Run32: => "AvgUi"
HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\...\StartupApproved\Run: => "Blogger"

C:\ProgramData\ntuser.pol
C:\Windows\System32\Service_21.exe

EmptyTemp:
*****************

Processes closed successfully.
Restore point was successfully created.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0106F570-0398-4148-AB7E-527459E00235}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0106F570-0398-4148-AB7E-527459E00235}" => removed successfully
C:\WINDOWS\System32\Tasks\{426DF282-AA21-4417-843A-CCC8CE1974E6} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{426DF282-AA21-4417-843A-CCC8CE1974E6}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0C3D7B8C-8FEA-4EE9-9E43-BCE3D8888838}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0C3D7B8C-8FEA-4EE9-9E43-BCE3D8888838}" => removed successfully
C:\WINDOWS\System32\Tasks\{6C3ED6EB-5D76-4E7C-B06A-9F852F55EB2E} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{6C3ED6EB-5D76-4E7C-B06A-9F852F55EB2E}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1403B87B-33E1-4AEB-9DAB-22CBF8CFB95E}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1403B87B-33E1-4AEB-9DAB-22CBF8CFB95E}" => removed successfully
C:\WINDOWS\System32\Tasks\{901D7A1A-8F68-4F88-837B-0655E9FAE4C3} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{901D7A1A-8F68-4F88-837B-0655E9FAE4C3}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{15F683A6-6C3A-40D4-BF9A-F8FD8FFE8545}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{15F683A6-6C3A-40D4-BF9A-F8FD8FFE8545}" => removed successfully
C:\WINDOWS\System32\Tasks\{0B5B9AF6-8597-464D-83C1-051B06F2F45E} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{0B5B9AF6-8597-464D-83C1-051B06F2F45E}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{31B1E746-F6C1-4D31-89B4-56230221D278}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{31B1E746-F6C1-4D31-89B4-56230221D278}" => removed successfully
C:\WINDOWS\System32\Tasks\{39990A0E-D022-4334-88EB-A8BBA2D2BCE8} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{39990A0E-D022-4334-88EB-A8BBA2D2BCE8}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{3F1F4FF0-9A4D-4247-83EB-70A9EEB0AFDC}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3F1F4FF0-9A4D-4247-83EB-70A9EEB0AFDC}" => removed successfully
C:\WINDOWS\System32\Tasks\{F217D737-1F56-4FDD-9A91-C1C205943C15} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{F217D737-1F56-4FDD-9A91-C1C205943C15}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{44EBA853-2D43-4C36-8749-77F60D8EB59A}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{44EBA853-2D43-4C36-8749-77F60D8EB59A}" => removed successfully
C:\WINDOWS\System32\Tasks\{D06CA1A7-E3F7-45F5-9064-91C85F2FA305} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{D06CA1A7-E3F7-45F5-9064-91C85F2FA305}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{640F2590-F483-4126-A673-E0F6D66C5962}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{640F2590-F483-4126-A673-E0F6D66C5962}" => removed successfully
C:\WINDOWS\System32\Tasks\{ACED45F9-DB6E-4568-8ED6-5FB30CC87C7C} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{ACED45F9-DB6E-4568-8ED6-5FB30CC87C7C}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A1771DD8-D948-465F-AA96-B6919A81CF4C}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A1771DD8-D948-465F-AA96-B6919A81CF4C}" => removed successfully
C:\WINDOWS\System32\Tasks\{2028DB56-628C-484A-A2A9-0432945B82D4} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{2028DB56-628C-484A-A2A9-0432945B82D4}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{BE4DAE11-0D9F-4103-9364-298C3BDC56AE}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BE4DAE11-0D9F-4103-9364-298C3BDC56AE}" => removed successfully
C:\WINDOWS\System32\Tasks\{74BB12AE-29DC-4157-93FC-CC58EFB6D6AA} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{74BB12AE-29DC-4157-93FC-CC58EFB6D6AA}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{F1750F16-DF14-4846-997B-614DC9AAD5D6}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F1750F16-DF14-4846-997B-614DC9AAD5D6}" => removed successfully
C:\WINDOWS\System32\Tasks\{704687DF-1C50-4A5E-9244-7A3D95EED64E} => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{704687DF-1C50-4A5E-9244-7A3D95EED64E}" => removed successfully
C:\ProgramData\Temp => ":5FBC93CD" ADS removed successfully
"HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services\avgsvc" => removed successfully
HKLM\System\CurrentControlSet\Services\avgsvc => not found
"HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services\avgwd" => removed successfully
HKLM\System\CurrentControlSet\Services\avgwd => not found
"HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services\Service_21" => removed successfully
HKLM\System\CurrentControlSet\Services\Service_21 => not found
"HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services\vToolbarUpdater40.2.3" => removed successfully
HKLM\System\CurrentControlSet\Services\vToolbarUpdater40.2.3 => not found
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run\\KMS Update" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\KMS Update" => not found
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run\\rundll32" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\rundll32" => not found
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32\\AVG_UI" => removed successfully
"HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\AVG_UI" => not found
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32\\AvgUi" => removed successfully
"HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\AvgUi" => not found
"HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run\\Blogger" => removed successfully
"HKU\S-1-5-21-1109775176-1761140789-1796557664-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Blogger" => not found
C:\ProgramData\ntuser.pol => moved successfully
"C:\Windows\System32\Service_21.exe" => not found

=========== EmptyTemp: ==========

BITS transfer queue => 10510336 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 23644984 B
Java, Flash, Steam htmlcache => 0 B
Windows/system/drivers => 41561541 B
Edge => 85847611 B
Chrome => 0 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
LocalService => 0 B
NetworkService => 8046 B
NetworkService => 0 B
Carlo.CARLO-PC => 66140914 B
DefaultAppPool => 0 B

RecycleBin => 264140 B
EmptyTemp: => 217.4 MB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 21:50:03 ====

 

[Aura]

It's part of Malwarebytes, so it's normal for it to run.

How's your system behaving now?

[carlonb]

Hi Yoan,

Thankyou very much for the effort.

Until now everything seems fine.
I have to try some more applications.

Question: What about my personal data folder in "C:Dati_2018" as I've got the Virus / Malwares about 9 days ago? Are they safe?

Bye, Carlo

Edited July 20, 2018 by carlonb
Addded a question.

[Aura]

You weren't infected with a malware that would infect your personal files, so you should be fine, and so should be your files in that folder.

[carlonb]

Ok Yoan,

So, very very thanks for your help.

Ciao

Carlo

[Aura]

No problem Carlo, you're welcome!

Since there are no signs of infection anymore in your logs, and you just told me that there are no more issues left to address, I guess we're done here. We'll wrap it up by running DelFix to delete the tools and logs that were used in this clean-up.

DelFix
Follow the instructions below to download and execute DelFix.

• Download DelFix and move the executable to your Desktop
• Right-click on DelFix.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Check the following options :
  
  • Activate UAC
  • Remove disinfection tools
  • Create registry backup
  • Purge system restore
  • Reset system settings
    
• Once all the options mentionned above are checked, click on Run
• After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply
  

Tips, tricks, advice and recommendations

Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically.

• How To Change Windows Update Settings
• How To Check For & Install Windows Updates
  

Keeping your programs up-to-date

Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits (and also 0-days) which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, Google Chrome, Mozilla Firefox, VLC Media Player, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like UCheck, SUMo and Heimdal Free will scan your system for outdated programs, and help you identify them, as well as update them.

• UCheck Documentation
  

Anti-Virus

Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).

• Sophos Home
• Bitdefender Free Antivirus
• Emsisoft Anti-Malware - Free 30 day trial. Once it expires, EAM enters into a freeware mode where it is still considered an Antivirus program, but without real-time protection
• Avira Free Antivirus
• avast! Free Antivirus
  

Anti-Malware, Anti-Exploit and Anti-Ransomware

Having a decent security setup (which also includes an Antivirus) is the most crucial step to protect a system. These programs are additional layers of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Fortunately, the new Malwarebytes 3 bundle all these layers in one, easy to use and efficient product. Malwarebytes 3 offers Malware, Web, Exploit and Ransomware protection modules that works together in order to keep your system protected and stop an infection at multiple level.

• Malwarebytes - Comes with a free trial of the Premium version for 14 days, after which it reverts back to the Free version
  

Note: Please note that only the Premium version of Malwarebytes 3 offers real-time protection (Malware, Web, Exploit and Ransomware). The free version only allows you to scan your system for threats and remove them.

Firewall

Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below.

• GlassWire - Has both a free and paid version (with different packages)
• Windows Firewall Control - Gives you more control over your Windows Firewall
• TinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it
  

Web Browsers and Web Browsing

Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits. 

Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install.

• uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera and most Chromium and Firefox-based browsers)
• HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera)
• Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers)
• NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers)
• uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera)
• LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser)
  

As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:

• The Ultimate Guide to Secure your Online Browsing: Chrome, Firefox and Internet Explorer on Heimdal Security
• Seven Useful Habits For A Safer Internet on Kapsersky Blog
• Tips for Secure Web Browsing: Cybersecurity 101 on VeraCode
• Safe browsing habits on Internet Safety Project Wiki
  

As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.

Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :

• Answers to common security questions - Best Practices by quietman7
• How Malware Spreads - How did I get infected by quietman7
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams (aka Grinler)
• How to Prevent Malware by miekiemoes
• Tips & Advice on StaySafeOnline.org
  

The End!

And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on the forums and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member.

Do you have any questions before I close this thread?

[carlonb]

I completely agree with you to use "Common sense" opening mails and/or web pages. I usually do that but I noted that very often, many web pages are designed in a very misleading way, so some time I've the time to "think about" avoiding it, but some time I will be confused and "click" the misleaded button of sh**t specially when I (you) want go fast navigating the web.

This I think was happened to me.

Anyway, tankyou again.

Here the delfix log:  Oooopppssss, I close the delfixlog (notepad) before copy and paste, now where is? I think is deleted…..

If nothing else to do, ok, you can close this thread.

Bye, Carlo

 

 

Edited July 20, 2018 by carlonb
Typo correction

[Aura]

It's all good, I'm sure DelFix went through properly

And no problem Carlo, you're welcome, stay safe!