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zxvc2

General performance and Networking issues

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I've had my computer cleaned on here before so i believe it to be malware free. But I constantly download software that I need which could potentially be harmful to my computer. Lately I've been having unresponsiveness at boot up, Network adapter disconnecting, and general performance issues. Some of the performance i improved by disabling some startup applications, but i still think there's room for improvement compared to how it used to perform. If anyone could take a quick look and give me some tips that would be greatly appreciated.

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Hello zxvc2 and welcome to Malwarebytes,

Continue with the following:

If you do not have Malwarebytes installed do the following:

Download Malwarebytes version 3 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/

Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions....

When the install completes or Malwarebytes is already installed do the following:

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes deal with any found entries...

To get the log from Malwarebytes do the following:

  • Click on the Report tab > from main interface.
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options: > From export you have two options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
     

  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...

  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans" is checkmarked under "Optional scans"

    frst%20a.jpg

  • Press Scan button to run the tool....

  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.

  • The tool will also make a log named (Addition.txt)  Please attach that log to your reply.

Let me see those logs in your reply...

Thank you,

Kevin....

 

Edited by kevinf80

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Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/16/18
Scan Time: 10:17 AM
Log File: fd6933d6-8902-11e8-b18d-00ff2487568e.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.365
Update Package Version: 1.0.5923
License: Free

-System Information-
OS: Windows 10 (Build 16299.371)
CPU: x64
File System: NTFS
User: DESKTOP-722JFQK\zee

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 447859
Threats Detected: 64
Threats Quarantined: 64
Time Elapsed: 11 min, 39 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 64
PUP.Optional.GameHack, C:\PROGRAM FILES (X86)\CHEAT ENGINE 6.7\STANDALONEPHASE1.DAT, Quarantined, [8018], [393793],1.0.5923
MachineLearning/Anomalous.100%, C:\USERS\ZEE\DOWNLOADS\PROTOSMASHER.ZIP, Quarantined, [0], [392687],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\ALEXA ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\FACEBOOK ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\UPLOADFILES ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STEAM ACCOUNTS CHECKER BY X-SLAYER\STEAM ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\000WEBHOST.COM ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\DEATH BY CAPTCHA ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\SENDPULSE ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
MachineLearning/Anomalous.100%, C:\USERS\ZEE\DESKTOP\PROTOSMASHER (1)\PROTOSMASHER.EXE, Quarantined, [0], [392687],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\CUT-URL ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\RECHARGE.COM ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\ALEXA ACCOUNTS CHECKER BY X-SLAYER\ALEXA ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\BTCCLICKS ACCOUNTS CHECKER BY X-SLAYER\BTCCLICKS ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\VIDIQ ACCOUNTS CHECKER BY X-SLAYER\VIDIQ ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\EZCRACK V1.7.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\VIDIQ ACCOUNTS CHECKER BY X-SLAYER\VIDIQ ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\DEATH BY CAPTCHA ACCOUNTS CHECKER BY X-SLAYER\DBC ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\COINIFY ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\FORTNITE ACCOUNTS CHECKER BY X-SLAYER\FORTNITE ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\HMA ACCOUNTS CHECKER BY X-SLAYER\HMA ACCOUNTSCHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\QQTUBE ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\QQTUBE ACCOUNTS CHECKER BY X-SLAYER\QQTUBE ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\SENDPULSE ACCOUNTS CHECKER BY X-SLAYER\SENDPULSE ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\WISH.COM ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\SLAYER LEECHER V0.5\SLAYER LEECHER V0.5 BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\BONUSBITCOIN ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\GOKANO ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\VIDIQ ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\CUT-URL ACCOUNTS CHECKER BY X-SLAYER\CUT-URL ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\DEEZER ACCOUNTS CHECKER BY X-SLAYER\DEEZER ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\FACEBOOK ACCOUNTS CHECKER BY X-SLAYER\FACEBOOK ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\GOKANO ACCOUNTS CHECKER BY X-SLAYER\GOKANO ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\ORIGIN ACCOUNTS CHECKER BY X-SLAYER\ORIGIN ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\PROXY CHECKER V0.2 BY X-SLAYER\PROXY CHECKER V0.2  BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\RECHARGE.COM ACCOUNTS CHECKER BY X-SLAYER\RECHARGE.COM CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
MachineLearning/Anomalous.100%, C:\USERS\ZEE\DESKTOP\PROTOSMASHER\PROTOSMASHERAPP.EXE, Quarantined, [0], [392687],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\BTCCLICKS ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\PACK\HMA ACCOUNTS CHECKER BY X-SLAYER.RAR, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\000WEBHOST.COM ACCOUNTS CHECKER BY X-SLAYER\000WEBHOST.COM ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\BONUSBITCOIN ACCOUNTS CHECKER BY X-SLAYER\BONUSBITCOIN ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\COINIFY ACCOUNTS CHECKER BY X-SLAYER\COINIFY ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\UPLOADFILES ACCOUNTS CHECKER BY X-SLAYER\UPLOADFILES ACCOUNTS CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\[X-SLAYER] CRACKING PACK\WISH.COM ACCOUNTS CHECKER BY X-SLAYER\WISH.COM CHECKER BY X-SLAYER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STUDY PACK BY RUBICONT\LYNDA CHECKER BY RUBICONT\LYNDA CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\PROTOSMASHER (1)\PSWHITELISTDLL.DLL, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\CRUNCHYROLL CHECKER BY RUBICONT\CRUNCHYROLL CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\HULU CHECKER BY RUBICONT\HULU CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\NFL CHECKER BY RUBICONT\NFL CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\NEW CRACKING\SQLI DUMPER\SQLI DUMPER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\HULU CHECKER BY RUBICONT\HULU CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\CBS CHECKER BY RUBICONT\CBS CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\HBO NOW CHECKER BY RUBICONT\HBO CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\NETFLIX CHECKER BY RUBICONT\NETFLIX CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\WWE CHECKER BY RUBICONT\WWE CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STUDY PACK BY RUBICONT\GRAMMARLY CHECKER BY RUBICONT\GRAMMARLY CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STUDY PACK BY RUBICONT\SKILLSHARE CHECKER BY RUBICONT\SKILLSHARE CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\DIRECTV NOW CHECKER BY RUBICONT\DIRECTV NOW CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\NBA CHECKER BY RUBICONT\NBA CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\TV CHECKERS PACK BY RUBICONT\UFC CHECKER BY RUBICONT\UFC CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STUDY PACK BY RUBICONT\CHEGG CHECKER BY RUBICONT\CHEGG CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STUDY PACK BY RUBICONT\SCRIBD CHECKER BY RUBICONT\SRIBD CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\STUDY PACK BY RUBICONT\UDEMY CHECKER BY RUBICONT\UDEMY CHECKER.EXE, Quarantined, [0], [392686],1.0.5923
Generic.Malware/Suspicious, C:\USERS\ZEE\DESKTOP\CRACKING TOOLS AND\NINJAGRAM INSTAGRAM BOT V2.8.3 C R A C K E D\INSTALL\SETUP.EXE, Quarantined, [0], [392686],1.0.5923

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

FRST.txt

Addition.txt

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Thanks for those logs, continue:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select user posted imageRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Download Sophos Free Virus Removal Tool and save it to your desktop.

If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete.....

Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours...
 
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found please confirm that result....



The Virus Removal Tool scans the following areas of your computer:
  • Memory, including system memory on 32-bit (x86) versions of Windows
  • The Windows registry
  • All local hard drives, fixed and removable
  • Mapped network drives are not scanned.



Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan.

Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs

Let me see those logs in your reply, also tell me if there are any remaining issues or concerns..

Thanks,

Kevin

 

fixlist.txt

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Thanks for those logs zxvc2, what is happening with your system now, do you have any remaining issues or concerns.

Thank you,

Kevin..

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No i think its running pretty good. It's booting up fast again and haven't noticed any performance issues.

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Excellent, good to hear your system is ok for you, continue to clean up:

Uninstall Sophos AV http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/

Also delete this folder if still present: C:\ProgramData\Sophos

Next,

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 
  • Remove disinfection tools <----- this will remove tools we may have used.
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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