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Rootkit Scan not working


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Hi,  I have just purchased the latest version of Malwarebytes Professional (3.5.1.2522).    I have tried to enable the San Rootkit on the GUI, but when I look at the Scan Report after the scan is completed, it shows "Rootkit Disabled).   How do I enable the Scan Rootkit and run a scan to include a full scan for rootkit malware ?   (I saw a post that says use Custom Scan,  but I can not find in my GUI where to setup a custom scan ...does not appear to have that option)

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  • Staff

Greetings and welcome :)

Are you referring to your scheduled scan?  If so, then there's actually a separate option where you must enable rootkit scanning.  Navigate to Settings>Scan Schedule and double-click on the scheduled scan where you want rootkit scanning to function and in the pop-up dialog that opens, click on the Advanced v button and it will reveal additional options for your scheduled scan, including Scan for Rootkits.  Check the box next to this option and your scheduled scan will include active rootkit scanning.

We generally recommend using the Threat Scan as it is designed to look in all locations where malware installs as well as all active processes and threads, and when rootkit scanning is active, it also checks all locations where an active rootkit can be installed such as the boot files/partitions, registry hives and system files and drivers so you don't have to run a Custom Scan if all you want to do is make sure the system isn't infected with anything, including rootkits.  Also, as long as you store your downloaded files in a standard location such as your desktop or the default downloads folder, Malwarebytes will scan all of those files for you as well during the Threat Scan (and of course, the active real-time protection components will guard you from infection in a wide variety of ways, including checking any process that attempts to execute in memory).

Please let us know if that resolves your issue or not and if there is anything else we might assist you with.

Thanks

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  • Root Admin

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