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Dyn Updater silently blocked


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I just installed the Dyn Updater client from dyndns.org on two pc's.  In both cases they couldn't update until I terminated Malwarebytes.  From the updater logs it's clear that checkip.dyndns.org and checkipv6.dyndns.org are inaccessible when Malwarebytes is running, are accessible when it's not.  However there is nothing in Reports to show that this is happening.

Windows 10 Pro, Malwarebytes Premium 3.5.1.2522 Update package 1.0.5.5887, Updates Current.

Any suggestions on how to fix this?

Thanks,

Ron

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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Greetings,

This is a known issue with the Web Protection component of Malwarebytes on some systems.  Currently the only known workaround besides downgrading to an older release (which would be less secure due to the enhancements to all of Malwarebytes components which have been added since then) is to disable Web Protection when updating the affected application.

Additionally, you may install the Malwarebytes browser extension beta which is currently available for both Chrome (and other Chromium based browsers such as SRWare Iron) and Mozilla Firefox.  It uses the same databases as Web Protection and includes additional capabilities such as signature-less behavior based blocking of tech support scam sites, phishing sites, clickbait links (which frequently point to malware), many ads as well as trackers to protect your privacy.  While it isn't a replacement for Web Protection since it only guards your browser, unlike Web Protection which guards your entire system and every process that runs on it, it will at least allow you to surf the web safely while Web Protection is disabled.  It was also designed to work in tandem with Web Protection, so once you are able to turn Web Protection on again, you can keep the browser extension active to benefit from its additional abilities.

The Malwarebytes browser extension betas may be found at the following links:

Chrome
Firefox

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