Jump to content
JAReidTX

Database Update Failed message

Recommended Posts

Recently I've been receiving MalwareBytes notification messages on my Verizon LG G5 Android phone saying: Database update failed

This problem started in the past couple of weeks.  Until then I never saw this message.  Now I see it several times a day.

Under MalwareBytes Settings: Other I have Auto updates enabled (every 6 hours).  Under Force update the last update response date/time is always very current (several hours old)

So it doesn't look like the virus definitions database is out of date.  All scans run normally.  No open issues are listed (critical or non-critical).

My phone is running Android 7.0.  My MB Premium app version is 3.3.1.6.  Not expired.  The current database version is 2018.07.11.01.

Is anyone else experiencing this issue?  Any suggestions for a solution?

Share this post


Link to post
Share on other sites

Thanks for reporting JAReidTX, it is a notification issue, it is not actually a failure with updates.

A fix will come with version 3.4, which is coming around beginning of August.

Sorry for the inconvenience.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.