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Western Digital Passport offline


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Hi guys, I had a horrible Ransomware incident that prompted me to close the gate after the horse had bolted. In fairness to me, I thought the gate was shut. Anyway..... I back up my server to an external hard drive and use the WD software that came with the device. I have done a little research and it seems that Malwarebytes is somehow stopping/blocking access to the device. Not helpful as I only seem to be able to back up to the cloud- don't really know if that's working properly either.

Can anyone please give me insight as to how to configure the software to "accept" my device and back-up software.

Thanks Roy

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