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MB won't show in tray, won't open but processes active


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I have had this problem before a year or so ago - then it was due to a faulty installation file, but unlikely again I'd think.  MB has been working well for the past year, both on my desktop (W7) and two laptops (W10)

The problem is - on the desktop only - that MB won't show up in the system tray, and won't open from the Start/programs menu. 

However mbam and mbam-tray are shown in Task manager as running processes.

 

The following sequence led to this a couple of days ago:

1) got notification of 'netfilter2.sys' infiltration from Kaspersky,  and managed to remove it.

2) After this MB showed up in the system tray but wouldn't open the program (I've no idea if it's linked to the 'netfilter2.sys' removal - might be coincidence).

3) So I cleaned and reinstalled MB using 'MB system tool' as recommended in this forum.

4) I have attached 'mbst-grab-results.zip' below from before reinstallation, and 'mbst-clean-results.txt' from after.

5) Still no MB ins systray, nor can I open the program.  Restarting doesn't help.

6) But note that MB runs in systray in Safe mode, and the program opens via systray, and scans fully (showing no malware).

7) Windows 7

mbst-grab-results.zip

mbst-clean-results.txt

Edited by olefella
clarify desktop problem
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***This is an automated reply***

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If you are having technical issues with our Windows product, please do the following: 

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