Jump to content
PiersJ

3.5.1.2522 using 21% of CPU

Recommended Posts

I also have this problem.   Even for a very simple action such as opening a toolbar folder on the c:\ drive,  I get high mbamservice.exe CPU usage (it maxes out 1 core) and the screen freezes for 2-3 seconds.

The problem goes away if I switch off real-time Ransomware protection.

Windows 7 pro; Malwarebytes version: 3.5.1.2522; Component package: 1.0.421; Update package: 1.0.6509

The only slightly unusual thing about my setup is that I have an Intel Raid 1 array.

 

Share this post


Link to post
Share on other sites

@dcollins  So, of course (:-), having left Ransomware protection off for a day, I've re-enabled it and the problem is not occurring.   I'll leave it on, and post the logs if/when it returns.   

Thanks for the follow-up.

Tim.

Edited by tim2
typo

Share this post


Link to post
Share on other sites

A new version of Malwarebytes was made available today.  Please install it to see if it resolves the issue.  To do so, open Malwarebytes and navigate to Settings>Application and click on the Install Application Updates button and allow it to download and install the update.  Once it completes you should see the following version numbers listed under Settings>About in Malwarebytes:

update.png.eb338743be84cf3198ca89bcf08f2ed6.png

Once you have the latest build, restart your computer to ensure that the new components are loaded into memory and then test to see if the issue is resolved or not.

Please let us know how it goes.

Thanks

Share this post


Link to post
Share on other sites

That was quick!   Thanks.  I've got the new version installed.  I'll let it run for a few days and report back.

Tim.

Share this post


Link to post
Share on other sites

It's back.  After 5 days of running cleanly, the problem returned on Thursday morning.   Exactly the same symptoms as before.  Disabling Ransomware Protection returned the computer to normal operation.

Share this post


Link to post
Share on other sites

Hello again.  Yet another new version has been released, version 3.6.1.  You may install it either by opening Malwarebytes and going to Settings>Application and clicking on Install Application Updates or by downloading and running it directly from here.

Once the new version is installed please restart your system then test to see if this problem is resolved.

Please let us know how it goes.

Thanks

Share this post


Link to post
Share on other sites

I have the exact same issue, been happening for a few months now on and off, my system was practically unusable this morning which lead me too seek a solution. I have the latest version installed: 3.5.1.2522 I've had to kill the Malewarebytes service in Taskmgr 4 times in order to be able to post here. What do I need to do to provide more information?

TIA

Share this post


Link to post
Share on other sites

Sounds good, yes, I'm anxious to hear if the new 3.6.1 release corrects this issue or not.  Please keep us informed on how it goes.

Thanks

Share this post


Link to post
Share on other sites

Hi everyone,

Unfortunately, travel until the new year is going to keep me away from the computer which had this problem.

I'll report back in 2019!

Cheers,

Tim.

Share this post


Link to post
Share on other sites

I'm having high CPU usage issues for last few days on just-updated 3.6.1 whenever Google File Stream is also running. If I kill FS then MBAM seems to behave for the most part, but with FS running MBAM uses 10-20% CPU when not actively scanning.

Win10, Razer Blade 15".

Share this post


Link to post
Share on other sites

mine is better now, perhaps there was some GFS activity that was causing MBAM to be active... that has passed and now i can keep GFS running and MBAM is staying quiet as it should be.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.