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JohnBolder

Machine running slowly

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Maybe this is the wrong forum but it seems to be related to resource usage.

I am trying to understand why for a month I was suffering slow, sluggish PC and when looking at resources, never saw anything unusual with malwarebytes. I kept searching and searching and could never find a problem. On Friday, I decided to disable this program and my PC cleared up. It is a quad CPU/16GB machine that was almost crawling while the program was running yet nothing obvious in task manager or even searching for the load.

A friend of mine posted about this a while ago and his post was instantly removed and from there on, every time he posts, an error shows up telling him he is spamming when he is not at all spamming. What is going on that is not clear about this program? What else is it doing that could use up the PC to the point where it was so sluggish? I'm not being paranoid or suggesting anything but I'd like to know why this program is bringing my pc to it's knees and yet there is no obvious reason.

PS: Taking a screen cap of this to see if it gets removed like my friends post did.

 

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Greetings,

It is likely that the performance issue you're experiencing is being caused by the Ransomware Protection component.  You may test this by disabling just Ransomware Protection and then observing your system's performance to verify.

With regards to your friend's post, that is being caused by the new spam filter implemented here on the forums.  He may send a private message to one of the forum administrators to have them fix the problem with his account or you can post a link to his profile and I'll see to it that an admin takes care of it.

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10 minutes ago, exile360 said:

Greetings,

It is likely that the performance issue you're experiencing is being caused by the Ransomware Protection component.  You may test this by disabling just Ransomware Protection and then observing your system's performance to verify.

With regards to your friend's post, that is being caused by the new spam filter implemented here on the forums.  He may send a private message to one of the forum administrators to have them fix the problem with his account or you can post a link to his profile and I'll see to it that an admin takes care of it.

Ok well, that filter is preventing a lot of posts then because on the phone, he kept thinking that he is being blocked for complaining that something is odd about your software and tried re-posting many times using different wording.

I will suggest what you've mentioned and see how things go. Thanks.

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Yes, I'm not sure exactly how the filter works, but it seems that once it identifies an account as a spammer it prevents them from posting no matter what the content is.  I've seen it happen a few times recently since the filter was put in place and each time an admin had to intervene to unblock the user so they could post.

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I split your post out since the thread you replied to was 8 years old :)

For your specific issue, it could very well be ransomware protection. We did make some improvements to this in our latest release though so I would definitely check for any updates by going to Settings -> Applications and click "Install Application Updates" to see if that makes an improvement. If not, following the instructions in the linked thread below to grab logs would be helpful.

As for your friends issue, we do monitor the filter to see which users get flagged falsely. Can you PM me your friends email address so we can see why the filter is blocking them? Thanks!

 

 

Edited by dcollins

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