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MitchHellman

MBAM for Android Hangs During Scheduled Scan

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I have an LG G3 (Verizon version) with Android 6.0. Whenever MBAM Premium for Android (3.3.1.6) starts a scheduled scan:

1. The scan hangs, typically within 4 seconds of starting the scan;

2. It always hangs on a file on my SD card;

3. If I exchange the SD card with another one, it still hangs, but on a different file;

4. The scan hangs after scanning almost all the files, but no apps have been scanned yet (this is different from an on-demand scan, which scans all the apps first before scanning any files);

5. Sometimes MBAM spontaneously ejects the SD card, and sometimes the ejected card is re-detected by the phone-- other times the card stays in the ejected state;

6. On-demand scans run without any of these problems.

Please let me know if there is any further info needed.

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Thanks @MitchHellman

This is a very detailed report.

Those files, on which app hangs, are .apk files or some sort of different files?

If you can, would you mind sharing couple of screenshots when scan hangs?

Thanks once again and sorry for inconvenience.

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