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Malware Protection off after restart (very random)


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Can you please try the following:

  1. Press Windows Key + R to bring up the run dialog
  2. In the box, type services.msc and click Ok
  3. Find Malwarebytes Service in the list and double click it
  4. In the box, change Startup Type to Automatic (Delayed) and click ok

Next time you restart, Malwarebytes should start properly.

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@dcollins from the logs posted does he not have mbam.exe in compatibility mode?

Compatibility Flag Settings
==================================
Location: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
SIGN.IE=010E66D0 AdobeAIRInstaller.exe                       [VISTARTM]
C:\Users\Owner\AppData\Local\Temp\jre-8u161-windows-au.exe   [VISTARTM]

Location: HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe          [ELEVATECREATEPROCESS]

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@dcollins, I have set  Malwarebytes Service  as you requested to Automatic (Delayed). I have performed 3 warm restarts and 3 complete shutdowns and so far no problems.

@Firefox, I will check the settings as per your suggestion and post result.

Thanks to both for your prompt responses. Have a good weekend. ? 

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