BadBaneCat Posted June 18, 2018 ID:1251008 Share Posted June 18, 2018 Hey i had a lote of walmare on my pc but it iis all fixed cause of walmarebytes now the walmare is in quarantine but i cant delete it anyone nows how Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted June 18, 2018 Staff ID:1251009 Share Posted June 18, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!! Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact an Administrator to let them know. First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details: Spoiler Malwarebytes can detect and remove most malware with no further actions required for free. If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below. Open Malwarebytes for Windows To the left, click Scan > Scan Types. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available. Click Start Scan Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool: Spoiler Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult. Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach or copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually. Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to add attachments to your post.Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. Please Note the Following: One of our expert helpers will give you one-on-one assistance when one becomes available. Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine. Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here. Troubleshooting Tips FAQ - Malwarebytes won't run or failed to resolve my issues Groups authorized to help with Malware Removal for Windows logs Link to post Share on other sites More sharing options...
Aura Posted June 18, 2018 ID:1251017 Share Posted June 18, 2018 Hi BadBaneCat My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry! If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off; Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely goneThis being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread This being said, it's time to clean-up some malware, so let's get started, shall we? I'll be waiting for your FRST and Malwarebytes logs. Link to post Share on other sites More sharing options...
BadBaneCat Posted June 18, 2018 Author ID:1251034 Share Posted June 18, 2018 hi Aura where can i find those logs and can you maybe help me viia skype or discord Link to post Share on other sites More sharing options...
Aura Posted June 18, 2018 ID:1251125 Share Posted June 18, 2018 Sorry, but we can only provide assistance via the forums. Follow the instructions provided by the Malwarebytes Bot (post just above mine) and you'll get the logs you need Link to post Share on other sites More sharing options...
BadBaneCat Posted June 19, 2018 Author ID:1251175 Share Posted June 19, 2018 (edited) thiis one malware.txt malware.txt Edited June 19, 2018 by BadBaneCat Link to post Share on other sites More sharing options...
Aura Posted June 19, 2018 ID:1251276 Share Posted June 19, 2018 And I also need you to run a scan with FRST and provide me the two logs it'll create: FRST.txt and Addition.txt. Link to post Share on other sites More sharing options...
BadBaneCat Posted June 19, 2018 Author ID:1251293 Share Posted June 19, 2018 if you need something more that can help me hiiit me up buddy probably in a couple of days i buy premium (; good services keep dong like this mate ? Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Aura Posted June 20, 2018 ID:1251403 Share Posted June 20, 2018 Malicious Programs Warning! I noticed that you have malicious programs installed on your system. I'll ask you to uninstall them since uninstalling such programs before running malware removal tools will ensure a better clean-up. sweet-page If you have an issue when uninstalling a program, please let me know. Farbar Recovery Scan Tool (FRST) - Fix mode Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply. Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located) Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Fix button On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad Copy and paste its content in your next reply fixlist.txt Link to post Share on other sites More sharing options...
BadBaneCat Posted June 20, 2018 Author ID:1251474 Share Posted June 20, 2018 Fixlog.txt Link to post Share on other sites More sharing options...
BadBaneCat Posted June 20, 2018 Author ID:1251475 Share Posted June 20, 2018 Fixlog.txt Link to post Share on other sites More sharing options...
Aura Posted June 21, 2018 ID:1251538 Share Posted June 21, 2018 Good Now let's do a sweep with AdwCleaner and RogueKiller. AdwCleaner - Fix Mode Download AdwCleaner and move it to your Desktop Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply RogueKiller Download the right version of RogueKiller for your Windows version (32 or 64-bit) Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner) Wait for the scan to complete On completion, the results will be displayed Check every single entry (threat found), and click on the Remove Selected button On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner) This will open the report in Notepad. Copy/paste its content in your next reply Your next reply(ies) should therefore contain: Copy/pasted AdwCleaner clean log Copy/pasted RogueKiller clean log Link to post Share on other sites More sharing options...
BadBaneCat Posted June 21, 2018 Author ID:1251670 Share Posted June 21, 2018 i cant copy paste it its to long AdwCleaner[C00].txt rk_EA5F.tmp.txt Link to post Share on other sites More sharing options...
Aura Posted June 22, 2018 ID:1251895 Share Posted June 22, 2018 All good. Can you do me a favor? Can you .zip the C:\FRST\Quarantine folder and attach it here? Link to post Share on other sites More sharing options...
Aura Posted June 25, 2018 ID:1252525 Share Posted June 25, 2018 Hio BadBaneCat, Are you still with me? Link to post Share on other sites More sharing options...
Aura Posted June 27, 2018 ID:1252961 Share Posted June 27, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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