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Random audio, Possible virus, malwarebytes not detecting it.


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some background info, I recently purchase and put together a new pc and installed all my favorite stuff now i can have 20 chrome tabs, discord, Spotify, steam, and a game open all at once because I like to multitask and now I can. a little while ago I got Malwarebytes full version because I like it so much as well as nordvpn(which I run through i2p sometimes, but mostly just as a browser extension for chrome). the problem now is that sometime recently I began to hear random audio playing, at first it wasn't out of the ordinary as I normally have Spotify running in the background for something to listen to while I talk to people on discord. what made this weird(rather what tipped me off) was that I was playing world of warcraft and out of nowhere the theme music to elders scrolls online started playing. offput as to where this was coming from I muted everything I KNOW I had running and searched all my chrome tabs and found nothing. the ESO music would play, stop, then play again for like three times then just stop altogether. I ran task manager to find any out of the norm programs but nothing and Malwarebytes couldn't find anything. please help, currently, it's only a slight nuisance but it's a virus nonetheless on my brand new computer and I want it gone.

attached is a summary of Malwarebytes threat scan whilst in safe mode /w networking

summary.txt

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***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact an Administrator to let them know.

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

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Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

  1. Open Malwarebytes for Windows
  2. To the left, click Scan > Scan Types.

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  3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.

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  4. Click Start Scan
     

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

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Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  1. Double-click to run it. When the tool opens click Yes to the disclaimer.
  2. Press the Scan button.

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  3. It will make a log (FRST.txt) in the same directory the tool is run. Please attach or copy and paste it to your reply.
  4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.
     

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Both of your logs are clean.

I do not know if the scan will help you, try it.
Zemana Antimalware
 
Please download Zemana Antimalware (Freeware) and save it to your computer's Desktop.

  • Right-click on the icon and select Run as administrator to install the program.
  • Click Yes to accept the UAC security warning that may appear.
  • Select the language and click the OK button.
  • Click the Next button, accept the EULA warning and follow the instructions to continue and install the program.
  • Once the installation is complete it will start automatically. Wait a few seconds until the update of signature database is complete.
  • Without changing any options, click Scan to begin.
  • After the short scan is finished, if threats are detected click Next to remove them.
    Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.
  • Click on the Back button.
  • On the top right corner click on Reports icon (the one with three bars) and double click on the latest report.
  • Now click File > Save As, then select your computer's Desktop and click the Save button.


Please attach the saved report in your next reply.


 

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