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I did a Google search for the restaurant we're headed to tonight, and clicked the link for it. Malwarebytes immediately jumped up and ate something, blocking the site change.

I backed up to the Google search, eyeballed the link and clicked again, and got the restaurant site. I'm trying now to figure out what just happened. Is this something on my computer? Was it an attempted pop-up ad? I use uBlock, but MWB may have been faster on the page load. If it was indeed an ad on their site, I'd like to let the restaurant know.

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 6/15/18
Protection Event Time: 4:06 PM
Log File: c0185324-70f0-11e8-9529-50465d752b5c.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.374
Update Package Version: 1.0.5502
License: Premium

-System Information-
OS: Windows 10 (Build 17134.112)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Fraud
Domain: reward2062.nine-our-prize83.loan
IP Address: 139.162.223.165
Port: [59524]
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact an Administrator to let them know.

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

Spoiler

Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

  1. Open Malwarebytes for Windows
  2. To the left, click Scan > Scan Types.

    auto-reply-scan-types2.jpg.86e24e955a95d
     
  3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.

    auto-reply-scan-types1.jpg.f4eee0e0c9375
     
  4. Click Start Scan
     

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

Spoiler

Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  1. Double-click to run it. When the tool opens click Yes to the disclaimer.
  2. Press the Scan button.

    _frst_scan.jpg.d79beccbb6e66628e557f6c28
     
  3. It will make a log (FRST.txt) in the same directory the tool is run. Please attach or copy and paste it to your reply.
  4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.
     

Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:   notify me.jpeg
 

Click "Reveal Hidden Contents" below for details on how to add attachments to your post.
Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. 

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To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

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Please Note the Following:

  • One of our expert helpers will give you one-on-one assistance when one becomes available.
  • Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  • Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help
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Troubleshooting Tips

 

 

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions.


 

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  • 2 weeks later...

Hi,

Your log is clean.

Work with the computer for a few more days.

Let me know if you get any more alerts.

p.s

You may want to look at your present setting for MBAM Notifications..

Change the setting Show Malwarebytes Notifications to Off
https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png

===

 

 

 

 

 

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  • 3 weeks later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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