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mwb blocks livestream from axis companion

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image.png.4e8038fc3945cdeacd16c592737e0e37.png "Webschutz" blocks the livestream from Axis Companion. There is no entry in the log file, so i cannot exclude anything :-(

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Thanks for this, we have identified an issue with Web Protection and are working on a solution. The only workaround for the time being is to disable Web Protection when trying to use this application

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Same issue here but I'm using Axis Camera Station v5.17.019 with Malwarebytes v3.5.1.2522.  MPEG streams and recordings from my IP camera are not blocked but the preferred H.264 streams/recording are. 

Submitted support ticket 2344447 but haven't heard back aside from the automated email reply.

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this is / was my ticket: Malwarebytes Support Ticket 2341685

opened at: Jun 12, 11:11 PDT

first answer after 6 days ;-)

so i think this forum is the better way to find some help :-)

 

 

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Same problem here .... spent hours on the problem!  Only option remove MalwareBytes or at least WEB protection :-( 

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Greetings,

Yes, unfortunately the Developers are still working to fix this issue so it wasn't corrected in the recent component update, but hopefully they will find and fix the root of the problem soon.  Once it is fixed, it will be noted among the changes/fixes in the release notes for the version it gets fixed in which are posted in a pinned topic at the top of this area of the forums, so keeping an eye out there for new releases and checking the changes posted would be a good idea to determine when it's been fixed.  In the meantime the only workaround is still to disable Web Protection while using an application affected by this issue.

With that said, there is a Malwarebytes browser plugin currently in beta available that can offer some protection, at least for your web browser, that you can add to your protection if you use Chrome or any Chromium based browser or Mozilla Firefox.  You can find more info about it as well as links to get it in the following topics:

Chrome
Firefox

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Posted (edited)

Having the same issue with live streaming in Axis Camera Companion 3.50.006 and Malwarebytes 3.5.1.2522, Component Package 1.0.391, Update Package 1.0.6147.  Only workaround is to disable Web protection.

Edited by fb24x7

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