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I can't find "Install Application Updates" under Settings->Application but "Install Application Component Updates" is set to automatic and there was an update less than a week ago.  Currently on 3.5.1.  It updates at the start of every scan too.

 

Ah... found it.  "Install Application Updates" is grey'd out.  Unclickable.  I assume that means it's done already.

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5 hours ago, BMD said:

Ah... found it.  "Install Application Updates" is grey'd out.  Unclickable.  I assume that means it's done already. 

It should not be greyed out.... Are you by chance logged into the computer as a limited user?  Try logging in as an admin to see if you can then click on the button. Or simply download the latest and it will get you on the latest version

Download the Latest MB3 v3.5.1.2522 CU 1.0.374 from ->>RIGHT HERE<<-

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  • 1 month later...
On 6/8/2018 at 4:17 PM, Firefox said:

It should not be greyed out.... Are you by chance logged into the computer as a limited user?  Try logging in as an admin to see if you can then click on the button. Or simply download the latest and it will get you on the latest version

Download the Latest MB3 v3.5.1.2522 CU 1.0.374 from ->>RIGHT HERE<<-

Is this a legitimate link because I just ran the installer and MBAM is nowhere to be seen???

 

I have got it back now but still get this error when I try launch.

 

MBAM.thumb.png.058a48a2eae3d6998bde8ea3e4b126e4.png

Edited by BMD
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@BMD yes that link is valid, it takes you straight to the download for the latest version... just tested it on my systems...

Its been over a month on your previous logs, can we get a fresh new set of logs...

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.

  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
    5ae220dc8c030_welcomembst.png.fd2156a783
  • Click the Gather Logs button
    gatherlogs.png.6fb7abe3251f4a4f5fba47602
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
     972599947_notifyme.jpeg.475d9f00582b41dc

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.
    mb_attach.jpg.220985d559e943927cbe3c078b


One of our experts will be able to assist you shortly.

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Here you go, results attached.

mbst-grab-results.zip

 

I should add that I'm also experiencing issues with my computer rebooting which occurred before the MBAM issue.  I thought I had it all fixed but it came back after the Windows 10 update yesterday, along with this new issue.  Whether they're connected I couldn't say.

Edited by BMD
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Okay, I've done the above 1-4 and am currently running a scan with MBAM and ESET.  I had trouble due to computer shutting down issue.

 

In Reliability Monitor I noted several failures surround a file called PushNoticeMonitor.exe which started cropping up last Win10 update but one.  It is a non-essential file and often causes problem.  I have quickly deleted it during the brief spells inbetween crashes and so far, so good, fingers crossed, touch wood etc.

https://www.file.net/process/pushnoticemonitor.exe.html

mb-clean-results.txt

Edited by BMD
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Well between Windows 10 updates and MBAM, they've managed to lunch my PC in the absence of any malware.  Top work guys.  It now doesn't boot at all and will have to go back.  With software like Windows 10, who needs viruses?

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