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Hi

I am using the Malwarebytes premium version: 3.5.1.2522 and I am primarily using the google chrome browser version 67.0.3396.22 (64-bit).

When the web protection is on, I am experiencing slow browsing speed (read: slow  "resolving host"). When the web protection is off, the browsing

is really fast. I have already tried the following:

 

1) Changed the v4 and v6 DNS settings to google DNS

2) Disabled all chrome extensions

3)  Used different browsers (the problem persists across IE explorer and firefox)

 

Since the slow browsing experience seems to be caused by the web protection feature, I seek advice on what to do next.

 

Thanks in advance

 

FRST logs attached

mbst-grab-results.zip

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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A quote from Exile360:
Just FYI guys, a new build of Malwarebytes is also now available.  Component update 1.0.374 which includes the fix for performance issues with Ransomware Protection at the very least, and possibly more (I don't know the full extent of fixes yet).  If you don't have it already, you can open Malwarebytes and go to Settings>Application and click the Install Application Updates button to get it.

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