Malwarebytes not updating

[shadows19201]

So I tried updating Malware bytes today and it could not connect to the server, I turned off windows firewall to see if that was blocking it and still nothing. Restarted the computer for just in case type of thing still nothing. I've used the log gathering program and posted those and a screen shot of the problem.

mbst-grab-results.zip

[Malwarebytes]

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[dcollins]

Can you try quitting Malwarebytes from the system tray (Right click the Malwarebytes icon and choose Quit Malwarebytes, then double click the desktop icon) and see if your issue goes away?

[shadows19201]

It fixed it for like thirty seconds then it goes back to saying that my updates arent current

Edited June 2, 2018 by shadows19201

[bru]

Same problem. Quit the application and restarted it and the updates say current but there is obviously an error with the program, please fix it.

And if you still used the old way of identifying definition updates I could easily tell if I have the current defrinition, but no you switched to some ridiculous naming system that means nothing.

Edited June 2, 2018 by bru

[wolnavi]

having this issue too... on v3.4.5, should i update program instead?

[PipCranbrook]

Also having this issue. 3.5.1

[Terkoz]

I'm having the same problem too. It is unable to update. Version 3.4.5

[JaskaTheK9]

Same issue, Version: 3.5.1.2522 and update package 1.0.5338

Restarting the program works for couple of minutes but after that I get alert saying that updates are not current. When clicking update button it either gets stuck in a loop looking for update or runs once and nothing happens.

[spinoxin]

Exactly the same problem reproduced also Version: 3.5.1.2522 and update package 1.0.5338

Edited June 2, 2018 by spinoxin
Added text

[bru]

Meh. See my post above where quitting and restarting the application seemed to update the definitions. Temporarily apparently as like the other poster its back to saying definitions are not up to date with the lovely exclamation point over the icon. 

Edited June 2, 2018 by bru

[BKLawson]

Same issues. Fine last night. Booted up this evening, UPDATES ARE NOT CURRENT. I click to update manually. Nothing happens but for "checking", and then it's right back to "Updates are not current". It doesn't even look for updates. It's immediate. I can click "check for updates" myself over and over and over, and it WILL NOT update at all.

I uninstalled with the mb-clean tool, rebooted, installed new version 3.5.1, as I have done in the past. Same issue. Quit the app, relaunch, same issue.

3.5 on Windows 7 Home does not seem to be able to check for updates AT ALL.

Honestly, this used to be a great program, but lately, it's gotten very buggy and is very annoying as it seems there is always something wrong with it!

[SpacePickle]

Same EXACT issue just started on my ver. 3.4.5.2467

 

Had a red !, so I tried updating manually...  goes thru the motions BUT does not update.

Exiting MB and/or restarting fixes it for a few seconds then it is back to doing the same again

 

Edited June 2, 2018 by SpacePickle

[hfsomasama]

Same problem in Malwarebytes 3.1.2, Update Package 1.0.5338

 

[shote1369]

I'm stucking at Version:  3.4.5.2467 and update package 1.0.5338. It can not update the update package.

[BKLawson]

Here is what does not work to fix it, and I might add, the popup for "updates are not current" is getting really annoying!

Reboot. Nope.

Uninstall with the mb-clean tool, and auto-reinstall as it always does. I've done this about a dozen times over the last six months for update issues. Nope.

Install new version. Nope.

Click on "check for updates manually" about a dozen times. Nope.

Quit the app and relaunch. Nope.

I guess all we can do is wait for the next version and see if updates are fixed yet.

 

[Minevera]

Started seeing this a few minutes ago myself. Rather annoying to see a program forced into lying to itself.

[idrow]

Same problem here with 3.5.1.  This isn't something we can fix on our end, this needs to be addressed on theirs.

[Clang]

ditto here 

version 3.4.5.2467

com package 1.0.342

update package 1.0.5338

 

 

 

Edited June 3, 2018 by Clang

[Ted75]

Same issue 3.5.1.  Received a notification of an update.  Installed the update and here I am.

[Robaschi]

Same for me.
Malwarebytes version 3.5.1 Update Package 1.0.5338 on Windows 10 Home Version 1803.

 

Something must have messed up on their latest update, hopefully they can fix it ASAP.

[JohnBurns]

Update problem here also, on 2 pc's 

Edited June 3, 2018 by JohnBurns
add a word

[billyhtchcoc]

I'm getting the same issue on my 3.5.1 version of MBAM on a Windows 7 64bit system.

[Retsailor2009]

I'm with everyone else. I got the issue. Uninstalled and reinstalled, no joy. I disabled my firewall firewall, same thing. Bug?

[BillH99999]

Same issue here on 2 computers.