WMCAgent and Update.exe

[psilly]

Hello, 

Didn't think it'd happen to me but I got infected. Tried my best getting rid of it, think I got most of it but wanna make sure I get all remnants. I did a FRST Scan as well as a Malwarebytes Scan, it is posted below.

Thanks!

FRST.txt

Addition.txt

Malwarebytes.txt

Edited May 21, 2018 by psilly

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact a Moderator or Administrator to let them know.

 

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

Spoiler

Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

1. Open Malwarebytes for Windows
2. To the left, click Scan > Scan Types.
   
3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.
   
4. Click Start Scan

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

Spoiler

Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

1. Double-click to run it. When the tool opens click Yes to the disclaimer.
2. Press the Scan button.
   
3. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.

Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: 

Click "Reveal Hidden Contents" below for details on how to add attachments to your post.
Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. 

Spoiler

To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

Please Note the Following:

• One of our expert helpers will give you one-on-one assistance when one becomes available.
• Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
• Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help
• If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here.

Troubleshooting Tips

• FAQ - Malwarebytes won't run or failed to resolve my issues
• Groups authorized to help with Malware Removal for Windows logs

[Aura]

Hi psilly

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

• As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
• As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
• The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
• If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
• If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
• Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
• I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
• In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
• I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
  This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
  

This being said, it's time to clean-up some malware, so let's get started, shall we?

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Copy/paste the following inside the text area:
  

  Start::
  CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
  CMD: bcdedit.exe /set {default} recoveryenabled yes
  End::
  

• Click on the Fix button
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
• Copy and paste its content in your next reply
  

[psilly]

Hello Aura,

The contents of the log are :

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 16.05.2018 01
Ran by Jesses (21-05-2018 13:00:25) Run:2
Running from C:\Users\Jesses\Desktop\frst
Loaded Profiles: Jesses (Available Profiles: Jesses & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
CMD: bcdedit.exe /set {default} recoveryenabled yes

*****************

========= bcdedit.exe /set {bootmgr} displaybootmenu yes =========

The operation completed successfully.

========= End of CMD: =========

========= bcdedit.exe /set {default} recoveryenabled yes =========

The operation completed successfully.

========= End of CMD: =========

==== End of Fixlog 13:00:26 ====

[Aura]

For the next part, you'll need to download the FRST executable a clean computer, and move them on your USB Flash Drive. That USB can only be inserted in the infected computer if it is either shutdown, or in the Windows RE. Otherwise, the infection will mess with the files on the USB and you'll have to restart.

Farbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:

• USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
• Another computer (clean of infection)
• CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
  

Preparing the USB Flash Drive

• Download the right version of FRST for your system from a clean computer:
  
  • FRST 32-bit
  • FRST 64-bit
    Note: Only the right version will run on your system, the other will throw an error message. So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using.
    
• Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive
  

Boot in the Recovery Environment

• To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
  
  • Restart the computer
  • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
  • Use the arrow keys to select Repair your computer, and press on Enter
  • Select your keyboard layout (US, French, etc.) and click on Next
  • Click on Command Prompt to open the command prompt
    Note:If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
    
• To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
  Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
• To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
  Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.
• Once in the Windows RE, plug the USB Flash Drive in the computer
  

Once in the command prompt

• In the command prompt, type notepad and press on Enter
• Notepad will open. Click on the File menu and select Open
• Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
• In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
• Note: Replace the letter e with the drive letter of your USB Flash Drive
• FRST will open
• Click on Yes to accept the disclaimer
• Click on the Scan button and wait for the scan to complete
• A log called FRST.txt will be saved on your USB Flash Drive. Attach it in your next reply
  

[psilly]

Followed the instructions, here is the FRST.txt file.

FRST.txt

[Aura]

Good. Now you should be able to install and run a scan with Malwarebytes.

Malwarebytes - Clean Mode

• Download and install the free version of Malwarebytes
  Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
• Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
• Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
• Let the scan run, the time required to complete the scan depends of your system and computer specs
• Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
  
  • If it asks you to restart your computer to complete the removal, do so
    
• Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply
  

[psilly]

Hello Aura, 

Did a scan with Malwarebytes it detected the Update.exe that I have manually deleted before but kept showing up.

Export Summary.txt

[Aura]

It's alright, we'll take care of it. Now let's do a sweep with AdwCleaner and RogueKiller.

AdwCleaner - Fix Mode

• Download AdwCleaner and move it to your Desktop
• Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Accept the EULA (I accept), then click on Scan
• Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
  
• Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
• After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply
  

RogueKiller

• Download the right version of RogueKiller for your Windows version (32 or 64-bit)
• Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
• Wait for the scan to complete
• On completion, the results will be displayed
• Check every single entry (threat found), and click on the Remove Selected button
• On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
• This will open the report in Notepad. Copy/paste its content in your next reply
  

Your next reply(ies) should therefore contain:

• Copy/pasted AdwCleaner clean log
• Copy/pasted RogueKiller clean log
  

[psilly]

Here's the roguekiller copy and paste: 

RogueKiller V12.12.17.0 (x64) [May 14 2018] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 10 (10.0.16299) 64 bits version
Started in : Normal mode
User : Jesses [Administrator]
Started from : C:\Users\Jesses\Desktop\RogueKiller_portable64.exe
Mode : Scan -- Date : 05/21/2018 15:37:55 (Duration : 01:02:54)

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 6 ¤¤¤
[Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-226744222-2019202684-648633255-1000\Software\Microsoft\Windows NT\CurrentVersion\Winlogon | Shell : C:\ProgramData\{EWA8VYO2-0R8A-GHMN-2CLHSGRUDXRR}\MCGH5DJGVP.exe [x] -> Found
[Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-226744222-2019202684-648633255-1000\Software\Microsoft\Windows NT\CurrentVersion\Winlogon | Shell : C:\ProgramData\{EWA8VYO2-0R8A-GHMN-2CLHSGRUDXRR}\MCGH5DJGVP.exe [x] -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-226744222-2019202684-648633255-1000\Software\Microsoft\Internet Explorer\Main | Start Page : http://battlelog.battlefield.com/bf4/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-226744222-2019202684-648633255-1000\Software\Microsoft\Internet Explorer\Main | Start Page : http://battlelog.battlefield.com/bf4/  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{33ac735e-3a1f-4c44-8aaa-4090db1dd8b6} | NameServer : 172.20.10.1 ([])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{953551a1-7fc9-4194-bec7-704054477542} | DhcpNameServer : 172.18.12.1 ([])  -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 1 ¤¤¤
[BitMiner.Gen0][File] C:\Users\Jesses\AppData\Local\Microsoft\Windows\INetCache\IE\2I229093\xmrig[1].exe -> Found

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 3 ¤¤¤
[PUM.HomePage][Firefox:Config] eysuahr2.default : user_pref("browser.startup.homepage", "https://www.bing.com/search?FORM=INCOH1&PC=IC04&PTAG=ICO-237dddde"); -> Found
[PUM.SearchEngine][Firefox:Config] eysuahr2.default : user_pref("browser.search.selectedEngine", "Search Provided by Bing"); -> Found
[PUM.SearchEngine][Firefox:Config] eysuahr2.default : user_pref("browser.search.defaultenginename", "Search Provided by Bing"); -> Found

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD10EZEX-00BN5A0 ATA Device +++++
--- User ---
[MBR] c5a72f45e070a6aa24cf655fc7c28da9
[BSP] f015c401200e6531926ca04f0d04658e : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 953317 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 1952600064 | Size: 450 MB
User = LL1 ... OK
User = LL2 ... OK

 

And..... Here's the Adwcleaner :

 

# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-05-18.2
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    05-21-2018
# Duration: 00:00:53
# OS:       Windows 10 Home
# Scanned:  40905
# Detected: 0

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S01].txt ##########
 

Edited May 21, 2018 by psilly

[Aura]

Good! Now run a new scan with FRST and provide me a fresh set of logs. I'll look for remnants.

[psilly]

Hello Aura,

I noticed before I did a scan with FRST update.exe came back after being deleted again.  Also I'm getting constant websites blocked from malwarebytes. The domain being blocked is "dobmylife.top". Here's the FRST scan. I also added the export from the Malwarebytes. 

dobmylife export summary.txt

FRST.txt

Addition.txt

[Aura]

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
• Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
• Click on the Fix button
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
• Copy and paste its content in your next reply
  

fixlist.txt

[psilly]

Hello Aura, 

Sorry about the late reply but here is the FRST log:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 16.05.2018 01
Ran by Jesses (administrator) on JESSES-PC (23-05-2018 18:53:36)
Running from C:\Users\Jesses\Desktop\frst
Loaded Profiles: Jesses (Available Profiles: Jesses & DefaultAppPool)
Platform: Windows 10 Home Version 1709 16299.431 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome Remote Desktop\66.0.3359.12\remoting_host.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Razer Inc.) C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
(Microvirt Software Technology Co. Ltd.) C:\Program Files\Microvirt\MEmu\MemuService.exe
(Wondershare) C:\Program Files (x86)\Wondershare\WAF\2.4.3.227\WsAppService.exe
(Windscribe Limited) C:\Program Files (x86)\Windscribe\WindscribeService.exe
(DEVGURU Co., LTD.) C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe
() C:\Windows\System32\PnkBstrA.exe
(Microsoft Corporation) C:\Windows\System32\mqsvc.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome Remote Desktop\66.0.3359.12\remoting_host.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler64.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.10.0_x64__8wekyb3d8bbwe\WinStore.App.exe
(Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Valve Corporation) C:\Program Files (x86)\Steam\Steam.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Common Files\Steam\SteamService.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
() C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeHost.exe
(Microsoft) C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeApp.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9226.21705.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9226.21705.0_x64__8wekyb3d8bbwe\HxTsr.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
() C:\Users\Jesses\Desktop\cydia impactor\Impactor.exe
() C:\Users\Jesses\Desktop\cydia impactor\Impactor.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [630168 2017-09-29] (Microsoft Corporation)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13213840 2012-10-26] (Realtek Semiconductor)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [500936 2015-05-26] (Adobe Systems Incorporated)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [176440 2016-09-09] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [587800 2017-12-19] (Oracle Corporation)
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [3200800 2018-05-18] (Valve Corporation)
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Run: [puush] => C:\Program Files (x86)\puush\puush.exe [568904 2015-12-07] ()
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Run: [Discord] => C:\Users\Jesses\AppData\Local\Discord\app-0.0.300\Discord.exe [57821176 2018-01-08] (Discord Inc.)
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2016-10-06] (Apple Inc.)
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Run: [proXPN] => C:\Program Files (x86)\proXPN\bin\proXPN.exe
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Run: [Windscribe] => C:\Program Files (x86)\Windscribe\Windscribe.exe [11405416 2017-11-13] (Windscribe Limited)
HKU\S-1-5-21-226744222-2019202684-648633255-1000\...\Winlogon: [Shell] C:\ProgramData\{EWA8VYO2-0R8A-GHMN-2CLHSGRUDXRR}\MCGH5DJGVP.exe <==== ATTENTION
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\BackupRemind.lnk [2017-10-14]
ShortcutTarget: BackupRemind.lnk -> C:\Program Files (x86)\Wondershare\Wondershare dr.fone toolkit for Android\Addins\AndroidBackupRestore\BackupRemind.exe (No File)
Startup: C:\Users\Jesses\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Twitch.lnk [2017-04-11]
ShortcutTarget: Twitch.lnk -> C:\Users\Jesses\AppData\Roaming\Curse Client\Bin\Twitch.exe (Twitch Interactive, Inc.)
Startup: C:\Users\Jesses\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Verizon Wireless Software Utility Application for Android – Samsung.lnk [2017-05-02]
ShortcutTarget: Verizon Wireless Software Utility Application for Android – Samsung.lnk -> C:\Users\Jesses\AppData\Roaming\Verizon\UA_ar\UA.exe (SAMSUNG Electornics Co., Ltd.)
GroupPolicy: Restriction ? <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 192.168.0.1
Tcpip\..\Interfaces\{10d8fa70-708e-49d4-9565-79e38133389e}: [NameServer] 8.8.8.8,8.8.4.4
Tcpip\..\Interfaces\{10d8fa70-708e-49d4-9565-79e38133389e}: [DhcpNameServer] 65.32.5.111 65.32.5.112
Tcpip\..\Interfaces\{33ac735e-3a1f-4c44-8aaa-4090db1dd8b6}: [NameServer] 172.20.10.1
Tcpip\..\Interfaces\{46a10c7f-ec97-4159-a384-a9e021b114e4}: [DhcpNameServer] 192.168.0.1 192.168.0.1
Tcpip\..\Interfaces\{953551a1-7fc9-4194-bec7-704054477542}: [DhcpNameServer] 172.18.12.1
Tcpip\..\Interfaces\{9c646d24-8f74-4c94-bb8f-dd5a407ced16}: [DhcpNameServer] 192.168.42.129
Tcpip\..\Interfaces\{ceb2bf91-0403-433d-92c9-9a1e897115a4}: [NameServer] 75.114.81.1,209.18.47.62,75.114.81.2

Internet Explorer:
==================
HKU\S-1-5-21-226744222-2019202684-648633255-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://battlelog.battlefield.com/bf4/
BHO: SnagIt Toolbar Loader -> {00C6482D-C502-44C8-8409-FCE54AD9C208} -> C:\Program Files (x86)\TechSmith\Snagit 9\DLLx64\SnagitBHO64.dll [2009-04-17] (TechSmith Corporation)
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\Office16\OCHelper.dll [2018-05-10] (Microsoft Corporation)
BHO: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll [2012-02-14] (Advanced Micro Devices)
BHO: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre1.8.0_161\bin\ssv.dll [2018-02-19] (Oracle Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre1.8.0_161\bin\jp2ssv.dll [2018-02-19] (Oracle Corporation)
BHO-x32: SnagIt Toolbar Loader -> {00C6482D-C502-44C8-8409-FCE54AD9C208} -> C:\Program Files (x86)\TechSmith\Snagit 9\SnagitBHO.dll [2009-04-17] (TechSmith Corporation)
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll [2018-04-14] (Microsoft Corporation)
BHO-x32: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll [2012-02-14] (Advanced Micro Devices)
Toolbar: HKLM-x32 - Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 9\SnagitIEAddin.dll [2009-04-17] (TechSmith Corporation)
Handler: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-05-10] (Microsoft Corporation)
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll [2011-06-08] (Advanced Micro Devices)
Filter-x32: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll [2011-06-08] (Advanced Micro Devices)
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll [2011-06-08] (Advanced Micro Devices)
Filter-x32: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll [2011-06-08] (Advanced Micro Devices)

Edge: 
======
Edge Extension: (AutoFormFill) -> AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\AutoFormFill [2017-09-29]
Edge Extension: (LearningTools) -> LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\LearningTools [2018-03-17]
 

[Aura]

It looks like you tried to copy/paste a FRST.txt log. You need to run a fix with FRST this time, and attach or copy/paste the fixlog.txt log that will be created afterwards.

[Aura]

Hi psilly,

Are you still with me?

[Aura]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks