LRon Posted May 17, 2018 ID:1243760 Share Posted May 17, 2018 (edited) After I installed Malwarebytes it scanned my programs and removed my WinZip System Utilities Suite program. I tried excluding and that didn't work so I've uninstalled Malwarebytes. Anyone have a solution? I want to use both programs. Edited May 17, 2018 by LRon Link to post Share on other sites More sharing options...
plb4333 Posted May 18, 2018 ID:1243830 Share Posted May 18, 2018 7 hours ago, LRon said: After I installed Malwarebytes it scanned my programs and removed my WinZip System Utilities Suite program. I tried excluding and that didn't work so I've uninstalled Malwarebytes. Anyone have a solution? I want to use both programs. I know several Antivirus programs look at that software as a PUP. Make sure you have the settings in MBAM to either Ignore PUP, PUM or else notify you, in case its set to delete. I know you made exceptions to it, but I think that might apply for the other kinds of detects, beside PUP, PUM, not sure..This is all I can think of that might help you. Link to post Share on other sites More sharing options...
LRon Posted May 18, 2018 Author ID:1243832 Share Posted May 18, 2018 Thanks. I'll try your suggestion but it will involve uninstalling WinZip first in order to make the Malwarebytes settings possible. Oh well... Link to post Share on other sites More sharing options...
plb4333 Posted May 18, 2018 ID:1243834 Share Posted May 18, 2018 25 minutes ago, plb4333 said: I know several Antivirus programs look at that software as a PUP. Make sure you have the settings in MBAM to either Ignore PUP, PUM or else notify you, in case its set to delete. I know you made exceptions to it, but I think that might apply for the other kinds of detects, beside PUP, PUM, not sure..This is all I can think of that might help you. Got to thinking, make sure the whole folder is excluded and not single file(s), as this tends to help more with exclusions. Link to post Share on other sites More sharing options...
dcollins Posted May 18, 2018 ID:1244090 Share Posted May 18, 2018 Can you provide the logs mentioned in the thread below so we can check out the detection report? Link to post Share on other sites More sharing options...
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