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awexd

Two unremovable malware

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I've been recently infected by downloading a sketchy application. As soon as I felt something was off I stopped it and ran Malwarebytes which deleted most of the viruses. There is two backdoor malware I cannot delete. I've also noticed after this event my computer has been freezing a little every 10sec or so... I believe this might be the cause of it. I came onto the forums to see if there was a solution to deleting the two unwanted malware.

Addition.txt

FRST.txt

MalwareLog.txt

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***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact a Moderator or Administrator to let them know.

 

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

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Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

  1. Open Malwarebytes for Windows
  2. To the left, click Scan > Scan Types.
    image.png
  3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.
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  4. Click Start Scan

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

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Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  1. Double-click to run it. When the tool opens click Yes to the disclaimer.
  2. Press the Scan button.
    _frst_scan.jpg.d10e66dc03e35ede4fdcba12b
  3. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.

Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply and Follow this topic to get notified when an expert has replied. Click "Reveal Hidden Contents" below for details.

Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. 

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To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

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Please Note the Following:

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  • Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
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Troubleshooting Tips

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Hello and :welcome:

 

FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

When the fix is done, you'll find Time|Date.zip archive on your Desktop. Upload it in your next reply.

 

fixlist.txt

Edited by TwinHeadedEagle

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You need to run Windows in safe mode; Watch this video :

 

Once You are in Safe Mode, Goto this location: C:\Users\Kevin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

And remove "update.vbs". If I were you I would delete all files inside \Startup\ folder, just to be safe.

Now restart your computer and everything should be fine.

 

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I went to go delete it in safe mode and it would disappear and reappear right on my screen. Surprisingly, on the file, the date modified hasn't changed either. I ran another malware scan and posted the Log in attachments.

MalwareLog2.txt

Edited by awexd

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I'll need another set of logs:

 

FRST.gif Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked. option is checked.

    2873ryc.png

  • Press Scan button and wait.

  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.


Please attach report into your next reply.

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Hey again,

I downloaded your virus to my virtual machine to stimulate the experience and here is how I managed to remove it..

I have enclosed an archive file "" containing 2 batch files and 2 registry files which should help you remove the virus completely ( Follow the order 1,2,3)

Extract all files to desktop and do as follow:

1-  "1- kill wscript.bat" Run this batch file to kill "wscript.exe" process

2- "2- Remove updatevb.bat" Run this batch file to completely remove "update.vbs" from startup and temp folder.

3- "3- Delete Run Key.reg" Run this batch file to delete startup key pointing to update.vbs

4- "4- Disable Wscript.reg" Run this registry file to disable wscript completely and this will protect you in the future from any vbs viruses.

 

 

Updatevbs Remover.zip

Edited by Tedbrosby

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@Tedbrosby

You're not the part of malware removal team, so you're not allowed to provide the assistance. Read here: LINK

 

@awexd

Let me know if this solves the issue:

 

FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

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I did what you told me and my computer seems to be "stutter" or freezing a few seconds.  Malwarebytes have not picked up any malware but windows defender has.

MalwareLog3.txt

WindowsDefender.png

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Now that I'm relooking at this, these are the wrong dates, forget about the windows defender situation. It's odd I get these notifications now?

Edited by awexd

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The two malware has been removed, the computer still seems slower than before. I am not sure if it's from malware situation or if something that is taking up usage in the background.

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