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Another false positive?


hkaurk22
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pretty frustrating...

I cant access a lot of my regular sites with the IP protection on.. hotmail is a big problem.. wont even load for me :-/

I was getting a notification on a blog, not any more for that blog, but now one of my own forums.. I cant access it with the IP protection on. When I disable, it works, but enabled, it wont let me do anything...

I wish they had an exception list for different websites.

any idea how to control this feature?

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As for your exclusions question "I wish they had an exception list for different websites. any idea how to control this feature?" As far as I know this is going to be a new feature in the next version of Malwarebytes :)

Edit: I am also not having any problems with hotmail.

As for the IP question, someone who knows the answer will get back to you on that as soon as they are able :)

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I don't have a problem with Hotmail being detected or I would have been here prity quick to find out why.

What is/are the IP address(es) that block you from getting to Hotmail?

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@ hkaurk22

Try this.

Close out ANY instant messaging programs, any other open browser windows or tabs that you have, clear your internet history, and then open a new window and go to hotmail. See if anything pops up with an IP address on it.

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@ hkaurk22

Try this.

Close out ANY instant messaging programs, any other open browser windows or tabs that you have, clear your internet history, and then open a new window and go to hotmail. See if anything pops up with an IP address on it.

No doesnt happen... see the connection times out. and it happens only at home, but not in the office..

As of now even my own forum is being blocked by this IP protection. see, before it was a different blog, but I can open that now. And now the same is happening with my own forum....

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@ hkaurk22

Hmm. Sounds like its not hotmail then? But I'm not sure.

Do you have any P2P programs installed? (Example, Limewire...)

Please post all of the IP's and their corresponding website or type of website that you are having trouble with in a new thread in the False Positives forum for someone to review. (just because this one is getting a little long and maybe confusing at this point).

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@ hkaurk22

Hmm. Sounds like its not hotmail then? But I'm not sure.

Do you have any P2P programs installed? (Example, Limewire...)

Please post all of the IP's and their corresponding website or type of website that you are having trouble with in a new thread in the False Positives forum for someone to review. (just because this one is getting a little long and maybe confusing at this point).

Yes Limewire and bittorrents, but neither are running- not even minimized. When I did ddl on my torrents, the ip blocker showed up, but not on my forum.

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@ hkaurk22

Ah ha.

I think that that may be your problem more likely than not (even if they aren't running) but I am not positive.

I would strongly recommend uninstalling BOTH of those programs (and be sure to restart your system after doing so).

Also, as a side note, when you reply to someone, you can just erase what the person you are replying to said and just say their user name and then continue replying or type an @ symbol and then their name like I have done, makes reading through things a lot easier sometimes, especially if what the person said prior is long.

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@ hkaurk22

That's true! I just started doing it because I noticed that's how some other forum members did it, but now that you mention it it is twitter like :) I don't use twitter so I didn't really think of it that way, but I look at the Malwarebytes twitter page once in a while.

Hmm I'm not sure why it would only be coming up now. Hmmm. When did you update to version 1.4?

I haven't' had any hotmail issues. Hmmm.

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@mountaintree16

I just updated a few weeks back, but I never had problems with these sites. Actually I was getting error code 1073 so I followed the directions andit seemed fine until now. I was having no problem accessing these sites, as they are my regular sites. Ive actually had to go back to different restore points due to this problem. Let me mention that I was unable to access one, not the other, and now vice versa. I dont understand why this is happenening... Its not consistent.

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I'd suggest asking the sites owner to move the site to a non-malicious range;

http://hosts-file.net/?s=69.89.31.199

Or asking the sites owner to convince them to start responding to abuse reports, and taking down the malicious sites hosted there. Until this occurs, we cannot unblock them.

If this is not possible, I believe the next version of Malwarebytes AntiMalware, will provide a whitelist facility you can use to selectively unblock IP's.

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I hope so, its a little frustrating to see so many sites are 'blacklisted'. Its kind of hard to ask someone to move servers dont you think? I dont know the owners of that site (fashion blog), and even moving my own sites servers is too much of a task, considering we are paid through a year.

I think malwarebytes needs a better solution.

Is it possible for me to go to a previous version until this is resolved? My only problem is Im afraid I will have that same error as I had before i installed the newer version- 1073

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Reverting to an older version of Malwarebytes AntiMalware is possible but not advised as the database format is not supported by the older versions.

You can instead, simply turn off the IP Protection when you need access to a site that is blocked (right click the MBAM icon and untick "IP Protection")

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@ hkaurk22

Oh, okay. So before this happened, you hadn't updated for a few weeks? That would be why you are just seeing the IP blocking now then.

That is a little inconsistent "Let me mention that I was unable to access one, not the other, and now vice versa. I dont understand why this is happenening... Its not consistent." I am not sure why that would be happening, though.

I would agree with Mystery and say that as long as you feel that the particular page and/or site that you are going to is safe, simply temporarily turn of the IP protection while visiting that page and then turn it on again when you are finished with it.

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