*.cry files? files encrypted but no threats detected

[skid2964]

I have a strange problem on one of my computers, apparently it was or is infected and files that were accessed during this are now apparently encrypted. My documents, desktop files, some system files, files on my shared network drive all were renamed with the ".cry" extension. I have scanned the computer with the windows anti-virus and Malwarebytes and no threats were detected at all. No ransom messages, nothing. So I am stumped. The computer system restore backups are not not activated so I have no restore points. Has anyone encountered this issue?

 

[Malwarebytes]

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[skid2964]

Update, I found quarantined items in Malwarebytes. Apparently it was the "Win32/Necne" Ransomware. It was removed but now I have all these encrypted files that still need to be decrypted. is this possible?

[Aura]

Hi skid2964

Can you upload an encrypted file, or a ransom note to ID-Ransomware, and provide me the report URL?

https://id-ransomware.malwarehunterteam.com/

[skid2964]

Done... I uploaded an encrypted file. We never saw a ransom note.

https://id-ransomware.malwarehunterteam.com/identify.php?case=434be18e541b569a58358113ff89309d5e5d3621

[Aura]

Sadly as stated by ID-Ransomware, there's no way to decrypt the files that were encrypted by this Ransomware for free at the moment. The only thing you can do is restore them from a recent backup, if you have one. If you don't, backup your files somewhere safe, and hope that a free decryption solution will be released in the future.

Were there any other issues to address, or that was it?

[Aura]

Hi skid2964,

Are you still with me?

[skid2964]

You say there is no "Free" decryption solution. Is there a paid solution?

[Aura]

The "Paid" solution would be to pay the ransom which we strongly recommend against as it:

• Encourage the crooks behing the Ransomware, financing their various criminal activities
• Also, there is a good chance that you'll either not receive your decryption key, or it will not work at all and there's no refund. You're dealing with criminals after all

Though I understand that depending on the content of the files that were encrypted, you might have no other choice but to pay the ransom. That call is yours.

[skid2964]

No, I will never pay the ransom. I will just save the files and hope for a solution later on. Thank you for your help.

[Aura]

No problem skid, you're welcome!

Stay safe  

[Aura]

Glad we could help.

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Thanks