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today I was notified of an update so I installed it and restarted my windows 10 computer as requested.  When it restarted I had a window open in chrome that was ransomeware...I was able to close it and seem to be ok.  BUt having that right after an update of malwarebytes and a windows update that happened when I restarted has me shaking in my boots.

 

J

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Relevant to the message that opened in Chrome, was it similar to these ?

I have created a 1series of videos generated from these fraud sites for the purposes of recognition and education.  They are all  videos from real web sites.  ALL are FRAUDS.

All these have one thing in common and they have nothing to do with any software on your PC.  They are all nefarious web sites meant to defraud you of money. The objective is to, falsely, goad you to make the phone call and pay for some service contract for an incident that never happened.  From there they may continue to charge your Credit Card for other services, remote into your computer and do real damage and/or exfiltrate your personal data and they may use the information they obtain from you to commit additional frauds.

MalwareScam.wmv
MalwareScam-1.wmv
MalwareScam-2.wmv
MalwareScam-3.wmv
MalwareScam-4.wmv
MalwareScam-5.wmv
MalwareScam-6.wmv

I have also created a PDF ScreenShow of a myriad of FakeAlert screens - FakeAlert-Screens.pdf  /  Flash Version


Reference:   
US FBI PSA - Tech Support Scam




1.  Also located at "My Online Security" - Some videos of typical tech support scams

 
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With regards to Chrome, you may find this information to be of assistance.

Also, if there are still any remaining signs of infection or you'd simply like to make certain that the system is clean then please follow the instructions in this topic then post the requested logs and information into a new thread in the malware removal area by clicking here and one of our malware removal specialists will help you to check and clean the system of any remaining infections and issues.

Please let us know how it goes and if there's anything else we might assist you with.

Thanks

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