OhNooo Posted May 8, 2018 ID:1240862 Share Posted May 8, 2018 I get this unwanted automatic update pop-up window on my PC Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted May 8, 2018 Staff ID:1240863 Share Posted May 8, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!! Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact a Moderator or Administrator to let them know. First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details: Spoiler Malwarebytes can detect and remove most malware with no further actions required for free. If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below. Open Malwarebytes for Windows To the left, click Scan > Scan Types. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available. Click Start Scan Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool: Spoiler Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult. Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually. Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply and Follow this topic to get notified when an expert has replied. Click "Reveal Hidden Contents" below for details.Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. After posting your new post, make sure you click the Follow button near the top right of this page, and select the option "An email when new content is posted Change how the notification is sent" so that you're alerted by email when someone has replied to your post. Please Note the Following: One of our expert helpers will give you one-on-one assistance when one becomes available. Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine. Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here. Troubleshooting Tips FAQ - Malwarebytes won't run or failed to resolve my issues Groups authorized to help with Malware Removal for Windows logs Link to post Share on other sites More sharing options...
Aura Posted May 8, 2018 ID:1240864 Share Posted May 8, 2018 Hi OhNooo My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry! If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off; Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely goneThis being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread This being said, it's time to clean-up some malware, so let's get started, shall we? I'll be waiting for your logs. Link to post Share on other sites More sharing options...
OhNooo Posted May 8, 2018 Author ID:1240874 Share Posted May 8, 2018 I ran the Malwarebytes Scan and the results show 36 Potentially unwanted Program and 4 Malware. Attached are my logs from FRST Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Aura Posted May 8, 2018 ID:1240885 Share Posted May 8, 2018 Can you provide me the Malwarebytes scan log as well? Link to post Share on other sites More sharing options...
OhNooo Posted May 8, 2018 Author ID:1240888 Share Posted May 8, 2018 I hope this is what you are requesting, see attached. MalwarebytesScanLog.txt Link to post Share on other sites More sharing options...
Aura Posted May 8, 2018 ID:1240928 Share Posted May 8, 2018 Farbar Recovery Scan Tool (FRST) - Fix mode Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply. Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located) Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Fix button On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad Copy and paste its content in your next reply fixlist.txt Link to post Share on other sites More sharing options...
OhNooo Posted May 8, 2018 Author ID:1241135 Share Posted May 8, 2018 Fix result of Farbar Recovery Scan Tool (x64) Version: 06.05.2018 01 Ran by GM (08-05-2018 16:10:22) Run:1 Running from C:\Users\GM\Downloads Loaded Profiles: GM (Available Profiles: GM & Administrator) Boot Mode: Normal ============================================== fixlist content: ***************** CloseProcesses: CreateRestorePoint: HKLM-x32\...\Run: [] => [X] HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://lenovo13-comm.msn.com HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://home.lenovo.com SearchScopes: HKLM -> DefaultScope {0919F86A-816A-416D-98C0-606CEC51976F} URL = hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_frg01_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0FzztB0F0Azz0Ezyzz0D0F0BzytC0FyDtN0D0Tzu0SzyyEzytN1L2XzutBtFtBtCtFtCzztFyEtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyC0FyDyCyD0EzytDtGyCtA0FyEtGzz0A0D0DtGyBzzyByEtGtBzytAtC0D0CyE0E0B0CtCtA2QtN1M1F1B2Z1V1N2Y1L1Qzu2StBtBtCtAtDtAtCyEtGyBtCtA0BtG0DyByEyCtGzy0BtB0EtGtAzy0E0E0CtBzytB0DyDtB0A2Q&cr=1889516719&ir= SearchScopes: HKLM -> {0919F86A-816A-416D-98C0-606CEC51976F} URL = hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_frg01_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0FzztB0F0Azz0Ezyzz0D0F0BzytC0FyDtN0D0Tzu0SzyyEzytN1L2XzutBtFtBtCtFtCzztFyEtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyC0FyDyCyD0EzytDtGyCtA0FyEtGzz0A0D0DtGyBzzyByEtGtBzytAtC0D0CyE0E0B0CtCtA2QtN1M1F1B2Z1V1N2Y1L1Qzu2StBtBtCtAtDtAtCyEtGyBtCtA0BtG0DyByEyCtGzy0BtB0EtGtAzy0E0E0CtBzytB0DyDtB0A2Q&cr=1889516719&ir= SearchScopes: HKU\S-1-5-21-4209092654-2951526481-3874925531-1002 -> {0919F86A-816A-416D-98C0-606CEC51976F} URL = hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_frg01_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0FzztB0F0Azz0Ezyzz0D0F0BzytC0FyDtN0D0Tzu0SzyyEzytN1L2XzutBtFtBtCtFtCzztFyEtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyC0FyDyCyD0EzytDtGyCtA0FyEtGzz0A0D0DtGyBzzyByEtGtBzytAtC0D0CyE0E0B0CtCtA2QtN1M1F1B2Z1V1N2Y1L1Qzu2StBtBtCtAtDtAtCyEtGyBtCtA0BtG0DyByEyCtGzy0BtB0EtGtAzy0E0E0CtBzytB0DyDtB0A2Q&cr=1889516719&ir= SearchScopes: HKU\S-1-5-21-4209092654-2951526481-3874925531-1002 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = SearchScopes: HKU\S-1-5-21-4209092654-2951526481-3874925531-1002 -> {A716FBAE-9FF1-487E-A222-BBEF2542B873} URL = hxxps://search.yahoo.com/search?p={searchTerms}&fr=yset_ie_syc_oracle&type=orcl_default SearchScopes: HKU\S-1-5-21-4209092654-2951526481-3874925531-1002 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869 Toolbar: HKU\S-1-5-21-4209092654-2951526481-3874925531-1002 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File CHR HKLM-x32\...\Chrome\Extension: [nogdfjjfhknacchjpiccacoimeelkajb] - hxxps://clients2.google.com/service/update2/crx Task: {02F26B8A-E8A8-47B3-8D51-822D882824B8} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION Task: {0C136947-35A6-49C0-8011-79CAD87B34B3} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION Task: {10A1CD08-AFDA-4CE7-8622-8FD6EE8906A1} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION Task: {1C285902-9B31-42D4-A66E-8F2B9613D84C} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION Task: {2D9D166C-602B-4DA0-BE0D-D423DEB03B98} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION Task: {3DE2D54A-1012-4DEC-8221-3DE4046C6C1B} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION Task: {568C1970-6F7E-435F-AC41-6FF2E6D3928D} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION Task: {6E9C85FE-4724-4BA7-9BD3-B26BFF1BA8FD} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION Task: {77B34C0B-73FD-4CE7-9120-7CF050BC2426} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION Task: {8D436769-20A7-4EDF-98F5-F4CAEC2599EF} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION Task: {9DC0953A-A880-4E19-BE07-C1EC4CBD53E6} - System32\Tasks\WSE_Astromenda => C:\Users\GM\AppData\Roaming\WSE_Astromenda\UpdateProc\UpdateTask.exe [2014-08-06] () <==== ATTENTION Task: {B074025B-89E2-4F8F-BBE1-4BD55D177ED1} - System32\Tasks\{D35B519F-96B8-4F40-8BCF-E0C48FB3979C} => "c:\program files (x86)\google\chrome\application\chrome.exe" hxxp://www.skype.com/go/downloading?source=lightinstaller&ver=6.7.0.102&LastError=404 Task: {E12CD71C-7704-4FEE-A6DE-7ACCACFA7E1F} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION Task: {EE5D6167-4588-4EB3-BC15-A2F20DC7C94B} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION Task: C:\WINDOWS\Tasks\WSE_Astromenda.job => C:\Users\GM\AppData\Roaming\WSE_AS~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION AlternateDataStreams: C:\Windows:nlsPreferences [386] AlternateDataStreams: C:\Users\GM\My Images.lnk:com.dropbox.attributes [168] C:\Users\GM\AppData\Local\{6FFD59A1-4B55-3519-26CD-10F102A5EC69} C:\Users\GM\AppData\Local\dsisetup3627065312.exe C:\Users\GM\AppData\Local\dsisetup8526907652.exe C:\Users\GM\AppData\Local\t5eq2bnzbn C:\Users\GM\AppData\Roaming\WSE_Astromenda EmptyTemp: ***************** Processes closed successfully. Restore point was successfully created. "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\" => removed successfully HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully "HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\Software\Microsoft\Internet Explorer\Main\\Secondary Start Pages" => removed successfully HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully "HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0919F86A-816A-416D-98C0-606CEC51976F}" => removed successfully HKLM\Software\Classes\CLSID\{0919F86A-816A-416D-98C0-606CEC51976F} => not found "HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0919F86A-816A-416D-98C0-606CEC51976F}" => removed successfully HKLM\Software\Classes\CLSID\{0919F86A-816A-416D-98C0-606CEC51976F} => not found "HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}" => removed successfully HKLM\Software\Classes\CLSID\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => not found "HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{A716FBAE-9FF1-487E-A222-BBEF2542B873}" => removed successfully HKLM\Software\Classes\CLSID\{A716FBAE-9FF1-487E-A222-BBEF2542B873} => not found "HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}" => removed successfully HKLM\Software\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} => not found "HKU\S-1-5-21-4209092654-2951526481-3874925531-1002\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" => removed successfully "HKLM\Software\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" => removed successfully "HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\nogdfjjfhknacchjpiccacoimeelkajb" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{02F26B8A-E8A8-47B3-8D51-822D882824B8}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{02F26B8A-E8A8-47B3-8D51-822D882824B8}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0C136947-35A6-49C0-8011-79CAD87B34B3}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0C136947-35A6-49C0-8011-79CAD87B34B3}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{10A1CD08-AFDA-4CE7-8622-8FD6EE8906A1}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{10A1CD08-AFDA-4CE7-8622-8FD6EE8906A1}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Logon-5d" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1C285902-9B31-42D4-A66E-8F2B9613D84C}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1C285902-9B31-42D4-A66E-8F2B9613D84C}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Time-5d" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2D9D166C-602B-4DA0-BE0D-D423DEB03B98}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2D9D166C-602B-4DA0-BE0D-D423DEB03B98}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfig" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{3DE2D54A-1012-4DEC-8221-3DE4046C6C1B}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3DE2D54A-1012-4DEC-8221-3DE4046C6C1B}" => removed successfully HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => could not remove. Access Denied. "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{568C1970-6F7E-435F-AC41-6FF2E6D3928D}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{568C1970-6F7E-435F-AC41-6FF2E6D3928D}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{6E9C85FE-4724-4BA7-9BD3-B26BFF1BA8FD}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{6E9C85FE-4724-4BA7-9BD3-B26BFF1BA8FD}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{77B34C0B-73FD-4CE7-9120-7CF050BC2426}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{77B34C0B-73FD-4CE7-9120-7CF050BC2426}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{8D436769-20A7-4EDF-98F5-F4CAEC2599EF}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8D436769-20A7-4EDF-98F5-F4CAEC2599EF}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxcontent" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9DC0953A-A880-4E19-BE07-C1EC4CBD53E6}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9DC0953A-A880-4E19-BE07-C1EC4CBD53E6}" => removed successfully C:\WINDOWS\System32\Tasks\WSE_Astromenda => moved successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\WSE_Astromenda" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{B074025B-89E2-4F8F-BBE1-4BD55D177ED1}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B074025B-89E2-4F8F-BBE1-4BD55D177ED1}" => removed successfully C:\WINDOWS\System32\Tasks\{D35B519F-96B8-4F40-8BCF-E0C48FB3979C} => moved successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{D35B519F-96B8-4F40-8BCF-E0C48FB3979C}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{E12CD71C-7704-4FEE-A6DE-7ACCACFA7E1F}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E12CD71C-7704-4FEE-A6DE-7ACCACFA7E1F}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\launchtrayprocess" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{EE5D6167-4588-4EB3-BC15-A2F20DC7C94B}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EE5D6167-4588-4EB3-BC15-A2F20DC7C94B}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d" => removed successfully C:\WINDOWS\Tasks\WSE_Astromenda.job => moved successfully C:\Windows => ":nlsPreferences" ADS removed successfully C:\Users\GM\My Images.lnk => ":com.dropbox.attributes" ADS removed successfully C:\Users\GM\AppData\Local\{6FFD59A1-4B55-3519-26CD-10F102A5EC69} => moved successfully C:\Users\GM\AppData\Local\dsisetup3627065312.exe => moved successfully C:\Users\GM\AppData\Local\dsisetup8526907652.exe => moved successfully C:\Users\GM\AppData\Local\t5eq2bnzbn => moved successfully C:\Users\GM\AppData\Roaming\WSE_Astromenda => moved successfully =========== EmptyTemp: ========== BITS transfer queue => 8675328 B DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 14630547 B Java, Flash, Steam htmlcache => 4483 B Windows/system/drivers => 9171295 B Edge => 6640607 B Chrome => 477405241 B Firefox => 358801239 B Opera => 0 B Temp, IE cache, history, cookies, recent: Default => 0 B Users => 0 B ProgramData => 0 B Public => 0 B systemprofile => 0 B systemprofile32 => 10491373 B LocalService => 0 B NetworkService => 634190 B GM => 56506241 B Administrator => 12198 B RecycleBin => 4183802314 B EmptyTemp: => 4.8 GB temporary data Removed. ================================ Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 08-05-2018 16:16:18) Result of scheduled keys to remove after reboot: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => could not remove. Access Denied. ==== End of Fixlog 16:16:19 ==== Link to post Share on other sites More sharing options...
Aura Posted May 9, 2018 ID:1241349 Share Posted May 9, 2018 Good! Did the pop-up come back? Link to post Share on other sites More sharing options...
OhNooo Posted May 9, 2018 Author ID:1241354 Share Posted May 9, 2018 Not yet. Link to post Share on other sites More sharing options...
Aura Posted May 9, 2018 ID:1241355 Share Posted May 9, 2018 Good Do you want me to check back in 24h, just to make sure that it's indeed gone? Link to post Share on other sites More sharing options...
OhNooo Posted May 9, 2018 Author ID:1241357 Share Posted May 9, 2018 sure! Link to post Share on other sites More sharing options...
Aura Posted May 9, 2018 ID:1241361 Share Posted May 9, 2018 Alright, see you in 24h Link to post Share on other sites More sharing options...
OhNooo Posted May 9, 2018 Author ID:1241362 Share Posted May 9, 2018 Thank you!!!! Link to post Share on other sites More sharing options...
OhNooo Posted May 10, 2018 Author ID:1241820 Share Posted May 10, 2018 I ran the Malwarebytes scan and quarantined 40 threats just a day ago (see previous thread entry. Another scan ran last night and 9 more threats were found. I am attaching the log. Also, before contacting you, I uninstalled Astromenda which is still being mentioned in the log. What to do? MalwarebytesScanLog 2.txt Link to post Share on other sites More sharing options...
Aura Posted May 10, 2018 ID:1241821 Share Posted May 10, 2018 Run the FRST fix below and attach the fixlog.txt. fixlist.txt Link to post Share on other sites More sharing options...
OhNooo Posted May 10, 2018 Author ID:1241844 Share Posted May 10, 2018 Fixlog.txt Link to post Share on other sites More sharing options...
Aura Posted May 10, 2018 ID:1241860 Share Posted May 10, 2018 Alright, now run this FRST fix and attach the fixlog.txt here after. fixlist.txt Link to post Share on other sites More sharing options...
OhNooo Posted May 10, 2018 Author ID:1241900 Share Posted May 10, 2018 Here you go... Fixlog.txt Link to post Share on other sites More sharing options...
Aura Posted May 10, 2018 ID:1241935 Share Posted May 10, 2018 Good! Now let's just run a sweep with AdwCleaner and RogueKiller for remnants. AdwCleaner - Fix Mode Download AdwCleaner and move it to your Desktop Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply RogueKiller Download the right version of RogueKiller for your Windows version (32 or 64-bit) Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner) Wait for the scan to complete On completion, the results will be displayed Check every single entry (threat found), and click on the Remove Selected button On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner) This will open the report in Notepad. Copy/paste its content in your next reply Your next reply(ies) should therefore contain: Copy/pasted AdwCleaner clean log Copy/pasted RogueKiller clean log Link to post Share on other sites More sharing options...
OhNooo Posted May 10, 2018 Author ID:1241950 Share Posted May 10, 2018 Here are the AdwCleaner Log files. Now doing the RogueKiller. AdwCleaner[C00].txt AdwCleaner[S00].txt Link to post Share on other sites More sharing options...
Aura Posted May 10, 2018 ID:1242026 Share Posted May 10, 2018 Alright Link to post Share on other sites More sharing options...
OhNooo Posted May 11, 2018 Author ID:1242038 Share Posted May 11, 2018 RogueKiller V12.12.16.0 (x64) [May 4 2018] (Free) by Adlice Software mail : http://www.adlice.com/contact/ Feedback : https://forum.adlice.com Website : http://www.adlice.com/download/roguekiller/ Blog : http://www.adlice.com Operating System : Windows 10 (10.0.16299) 64 bits version Started in : Normal mode User : GM [Administrator] Started from : C:\Users\GM\Desktop\RogueKiller_portable64.exe Mode : Delete -- Date : 05/10/2018 13:49:13 (Duration : 00:59:30) ¤¤¤ Processes : 0 ¤¤¤ ¤¤¤ Registry : 5 ¤¤¤ [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {C3E29C60-C490-457D-AA86-730F1A67F674} : v2.20|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Users\GM\AppData\Local\Temp\7zSFA7F.tmp\SymNRT.exe|Name=Norton Removal Tool| [x] -> Deleted [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {0A842306-3267-4DDD-AC30-5DEAD4A1E768} : v2.20|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Users\GM\AppData\Local\Temp\7zSFA7F.tmp\SymNRT.exe|Name=Norton Removal Tool| [x] -> Deleted [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {5A0AD2E7-EAE7-42AC-8F9D-92888325A90B} : v2.20|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Private|App=C:\Users\GM\AppData\Local\Temp\7zS93C3.tmp\SymNRT.exe|Name=Norton Removal Tool| [x] -> Deleted [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {1846F2A6-69FB-4603-8868-616247C982EB} : v2.20|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Private|App=C:\Users\GM\AppData\Local\Temp\7zS93C3.tmp\SymNRT.exe|Name=Norton Removal Tool| [x] -> Deleted [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {539A238B-A10F-45E5-AFC1-EAB409FCB497} : v2.20|Action=Allow|Active=TRUE|Dir=In|App=C:\Users\GM\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe|Name=Microsoft SkyDrive| [x] -> Deleted ¤¤¤ Tasks : 0 ¤¤¤ ¤¤¤ Files : 0 ¤¤¤ ¤¤¤ WMI : 0 ¤¤¤ ¤¤¤ Hosts File : 0 ¤¤¤ ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤ ¤¤¤ Web browsers : 1 ¤¤¤ [PUM.SearchEngine][Firefox:Config] q0cxlv5j.default : user_pref("browser.search.selectedEngine", "Astromenda"); -> Deleted ¤¤¤ MBR Check : ¤¤¤ +++++ PhysicalDrive0: HGST HTS541010A9E680 +++++ --- User --- [MBR] 8ee89295cde04a5eca1a27ec3405c3f5 [BSP] b3ec733883559d47c8fed21a44b1ebdb : Empty|VT.Unknown MBR Code Partition table: 0 - [SYSTEM][MAN-MOUNT] | Offset (sectors): 2048 | Size: 1000 MB 1 - [MAN-MOUNT] EFI system partition | Offset (sectors): 2050048 | Size: 260 MB 2 - [MAN-MOUNT] Microsoft reserved partition | Offset (sectors): 2582528 | Size: 128 MB 3 - Basic data partition | Offset (sectors): 2844672 | Size: 938632 MB 4 - [SYSTEM][MAN-MOUNT] | Offset (sectors): 1925165056 | Size: 852 MB 5 - [SYSTEM][MAN-MOUNT] | Offset (sectors): 1926909952 | Size: 12995 MB User = LL1 ... OK User = LL2 ... OK +++++ PhysicalDrive1: SanDisk SSD U100 16GB +++++ --- User --- [MBR] 936d31612a6d15e4fd3773d84e59a92b [BSP] 1ac7034743c4421c0ecac01933c2812a : Empty|VT.Unknown MBR Code Partition table: 0 - [SYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 2048 | Size: 15271 MB User = LL1 ... OK User = LL2 ... OK +++++ PhysicalDrive2: Ricoh SD Disk Device +++++ --- User --- [MBR] 2dd27a2bd9b0b305e974b4defc45b985 [BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code Partition table: 0 - [XXXXXX] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 8192 | Size: 15189 MB Error reading LL1 MBR! ([32] The request is not supported. ) Error reading LL2 MBR! ([32] The request is not supported. ) Link to post Share on other sites More sharing options...
Aura Posted May 11, 2018 ID:1242039 Share Posted May 11, 2018 Good Now please run a scan with FRST and provide me a fresh set of logs. I'll look for remnants. Link to post Share on other sites More sharing options...
OhNooo Posted May 11, 2018 Author ID:1242133 Share Posted May 11, 2018 Here's the fresh set of FRST logs. Also, I am attaching another Malwarebytes scan log which ran automatically early this morning, showing one threat. MalwarebytesScanLog 3.txt Addition.txt FRST.txt Link to post Share on other sites More sharing options...
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