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Riskware.BitCoinMiner keeps coming back after restart

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I noticed performance on my PC has been worse than usual over the last week or two, and that the fans are always spooled up very loudly and my pc runs very hot.  I ran a scan with Malwarebytes and it detected two malware entries for Riskware.BitcoinMiner.  After quarantining them and restarting my PC, I ran the scan again and they showed up again. Tried multiple times and each time my PC restarts they come back.  Attached the Malwarebytes log and FRST/Addition.txt logs.



Malwarebytes Log.txt

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  • Staff

***This is an automated reply***


Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

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First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:


Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

  1. Open Malwarebytes for Windows
  2. To the left, click Scan > Scan Types.
  3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.
  4. Click Start Scan

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:


Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  1. Double-click to run it. When the tool opens click Yes to the disclaimer.
  2. Press the Scan button.
  3. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.

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Troubleshooting Tips

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Remove this program in bold via the Control Panel > Programs > Programs and Features.

CPUID CPU-Z 1.70 (HKLM\...\CPUID CPU-Z_is1) (Version:  - ) <==== ATTENTION


Turn ON your Firewall Windows it's disabled..

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.

	(Microsoft Corporation) C:\Windows\SpeechsTracing\spoolsv.exe
HKU\S-1-5-21-1338723828-3182836011-3554893179-1000\...\Run: [AdobeBridge] => [X]
AppInit_DLLs-x32: acaptuser32.dll => No File
BHO: No Name -> {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} -> No File
Toolbar: HKU\.DEFAULT -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
Toolbar: HKU\S-1-5-21-1338723828-3182836011-3554893179-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
FF Plugin: @esn/npbattlelog,version=2.6.2 -> C:\Program Files (x86)\Battlelog Web Plugins\2.6.2\npbattlelogx64.dll [No File]
FF Plugin-x32: @esn/esnlaunch,version=1.110.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.110.0\npesnlaunch.dll [No File]
FF Plugin-x32: @esn/esnlaunch,version=1.122.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.122.0\npesnlaunch.dll [No File]
FF Plugin-x32: @esn/esnlaunch,version=2.1.3 -> C:\Program Files (x86)\Battlelog Web Plugins\2.1.3\npesnlaunch.dll [No File]
FF Plugin-x32: @esn/npbattlelog,version=2.6.2 -> C:\Program Files (x86)\Battlelog Web Plugins\2.6.2\npbattlelog.dll [No File]
FF Plugin-x32: @nexon.net/NxGame -> C:\ProgramData\NexonUS\NGM\npNxGameUS.dll [No File]
FF Plugin-x32: @ogplanet.com/npOGPPlugin -> C:\Windows\system32\npOGPPlugin.dll [No File]
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll [No File]
FF Plugin-x32: @soe.sony.com/installer,version=1.0.3 -> C:\Users\Blobb\AppData\Roaming\Mozilla\Firefox\Profiles\kcb838l2.default\extensions\{000F1EA4-5E08-4564-A29B-29076F63A37A}\plugins\npsoe.dll [No File]
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll [No File]
FF Plugin-x32: BYOND -> C:\Program Files (x86)\BYOND\bin\npbyond.dll [No File]
FF Plugin HKU\S-1-5-21-1338723828-3182836011-3554893179-1000: pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll [No File]
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKU\S-1-5-21-1338723828-3182836011-3554893179-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
R2 wmassrv; C:\Windows\system32\wmassrv.dll [374784 2009-07-13] (Microsoft Corporation) [File not signed]
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
S3 MWAC; \??\C:\Windows\system32\drivers\ [X]
S4 nvvad_WaveExtensible; system32\drivers\nvvad64v.sys [X]
S3 RTCore64; \??\C:\Program Files (x86)\EVGA Precision X\RTCore64.sys [X]
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VBAudioVMVAIOMME; system32\DRIVERS\vbaudio_vmvaio64_win7.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
S3 X6va001; \??\C:\Users\Blobb\AppData\Local\Temp\00176C4.tmp [X] <==== ATTENTION
S3 X6va005; \??\C:\Users\Blobb\AppData\Local\Temp\005F1FC.tmp [X] <==== ATTENTION
S3 X6va006; \??\C:\Users\Blobb\AppData\Local\Temp\006B0C8.tmp [X] <==== ATTENTION
S3 X6va029; \??\C:\Windows\SysWOW64\Drivers\X6va029 [X]
S3 xhunter1; \??\C:\Windows\xhunter1.sys [X]
NETSVC: tpmagentservice -> no filepath.
NETSVC: tpmagentservice -> no filepath.
NETSVC: wmassrv -> C:\Windows\system32\wmassrv.dll (Microsoft Corporation)
	ShellIconOverlayIdentifiers: [###MegaShellExtPending] -> {056D528D-CE28-4194-9BA3-BA2E9197FF8C} =>  -> No File
ShellIconOverlayIdentifiers: [###MegaShellExtSynced] -> {05B38830-F4E9-4329-978B-1DD28605D202} =>  -> No File
ShellIconOverlayIdentifiers: [###MegaShellExtSyncing] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} =>  -> No File
ShellIconOverlayIdentifiers-x32: [###MegaShellExtPending] -> {056D528D-CE28-4194-9BA3-BA2E9197FF8C} =>  -> No File
ShellIconOverlayIdentifiers-x32: [###MegaShellExtSynced] -> {05B38830-F4E9-4329-978B-1DD28605D202} =>  -> No File
ShellIconOverlayIdentifiers-x32: [###MegaShellExtSyncing] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} =>  -> No File
ContextMenuHandlers1: [###MegaContextMenuExt] -> {0229E5E7-09E9-45CF-9228-0228EC7D5F17} =>  -> No File
ContextMenuHandlers4: [###MegaContextMenuExt] -> {0229E5E7-09E9-45CF-9228-0228EC7D5F17} =>  -> No File
AlternateDataStreams: C:\Windows\Temp:$DATA [14]
AlternateDataStreams: C:\ProgramData\TEMP:F84B8DB5 [107]
AlternateDataStreams: C:\Users\Blobb\AppData\Local\Temp:$DATA? [14]
AlternateDataStreams: C:\Users\Public\AppData:CSM [478]

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png or the 3 vertical dots located right side top of the google chrome.
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

Please run Malwarebytes and delete the entrie.

It it returns after you have used Chrome it may just be that you are Syncing Chrome with other devices.

Read this article and proceed.

Chrome Secure Preferences detection always comes back

Please let me know what problem persists with this computer.

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Hello nasdaq,

I followed your instructions, removed program CPU-Z, enabled Windows Firewall, restored Chrome settings, and ran updated attached fixlist.txt in FRST.  After running the fix in FRST it asked me to restart my PC. After restarting my PC I ran Malwarebytes scan again and it still detected Riskware.BitCoinMiner, but only 1 entry instead of 2. I did not run Chrome or any other programs any time after I restarted my PC until after the scan was complete.


Malwarebytes Log 2.txt

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Glad we could help.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.

Simple and easy ways to keep your computer safe and secure on the Internet.

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  • 2 weeks later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.



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