sweetaxion Posted May 7, 2018 ID:1240670 Share Posted May 7, 2018 Hello, I seem to have epicunitscan on a windows 10 PC. Attached are the documents generated from Farbar. FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted May 7, 2018 Staff ID:1240671 Share Posted May 7, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!! Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact a Moderator or Administrator to let them know. First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details: Spoiler Malwarebytes can detect and remove most malware with no further actions required for free. If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below. Open Malwarebytes for Windows To the left, click Scan > Scan Types. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available. Click Start Scan Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool: Spoiler Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult. Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually. Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply and Follow this topic to get notified when an expert has replied. Click "Reveal Hidden Contents" below for details.Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. After posting your new post, make sure you click the Follow button near the top right of this page, and select the option "An email when new content is posted Change how the notification is sent" so that you're alerted by email when someone has replied to your post. Please Note the Following: One of our expert helpers will give you one-on-one assistance when one becomes available. Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine. Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here. Troubleshooting Tips FAQ - Malwarebytes won't run or failed to resolve my issues Groups authorized to help with Malware Removal for Windows logs Link to post Share on other sites More sharing options...
nasdaq Posted May 9, 2018 ID:1241396 Share Posted May 9, 2018 (edited) Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === ATTENTION: System Restore is disabled Turn System Restore On for Drives in Windows 10http://www.tenforums.com/tutorials/4533-system-protection-turn-off-drives-windows-10-a.html === Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX. Type Notepad and and click the OK key. Please copy the entire contents of the code box below to a new file. Start CreateRestorePoint: EmptyTemp: CloseProcesses: HKLM-x32\...\Run: [] => [X] BHO: No Name -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> No File CustomCLSID: HKU\S-1-5-21-1187508323-379651145-1300907964-1001_Classes\CLSID\{0E270DAA-1BE6-48F2-AC49-D38875CF2B57}\InprocServer32 -> %%systemroot%%\system32\shell32.dll => No File C:\Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION AlternateDataStreams: C:\Users\Public\AppData:CSM [466] End Save the file as fixlist.txt in the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the Farbar log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Reset Chrome... Open Google Chrome, click on menu icon or the 3 vertical dots located right side top of the google chrome. Click "Settings" then "Show advanced settings" at the bottom of the screen. Click "Reset browser settings" button. Restart Chrome. === Please update Malwarebytes and run the application. Remove all entries that will be found. Restart the computer when completed. Please post the log if it returns. fixlist.txt Edited May 9, 2018 by nasdaq Fixlist.txt attached. Link to post Share on other sites More sharing options...
nasdaq Posted May 13, 2018 ID:1242716 Share Posted May 13, 2018 Hi, Are you still with me? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 19, 2018 Root Admin ID:1244319 Share Posted May 19, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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