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Malwarebytes...like an old Brit movie, is boring my laptop


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Following on the heels of older reports of MBAM causing 'freezes', my laptop started snoozing after downloading the latest release...

Initially, though it's a trial version of the premium flavor,  'Malware Protection" is disabled and cannot be switched on.

After several un-/reinstalls the behavior hasn't changed: a few moments into a scan 'sleep' mode is entered; wake-up

lasts only long enough to flash the screen before reverting to 'sleep'.

....of interest is that the AVAST! service seems to unexpectedly get STOPped lately, but prior to downloading

MBAM.

The 'cure' seems to be.shut down and..don't use MBAM.  No, have not got to run it in SAFE mode yet but I shall and will

report on that.  Meanwhile I may have a previous version I can use...maybe.

FRST.txt

Addition.txt

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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Greetings,

I'm sorry you're having problems getting Malwarebytes to run.  If Safe Mode doesn't help or doesn't fully resolve your issues please try running the special build of Malwarebytes Anti-Rootkit found in this topic and have it remove any threats it detects.

If that fails to fully resolve the issues then please follow the instructions in this topic and then create a new topic in the malware removal area containing the requested logs and information by clicking here and one of our expert malware removal specialists will assist you in checking and clearing your system of any remaining threats and issues.

Please let us know how it goes and what you decide to do.

Thanks

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