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Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum):  https://forums.malwarebytes.org/topic/170037-blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.

 

 

While waiting for a reply (it's taking a while to run the memory dump), please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
Often the STOP 0x12B errors are hardware related.

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Please continue with the hardware diagnostics.
Once you've finished the hardware diagnostics (if they don't show anything and the BSOD's are continuing), then please try running Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Your UEFI/BIOS (version 80.03) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:

BrUsbSIb.sys                Mon Nov  2 22:06:35 2009 (4AEF9E3B)
Brother Serial USB Driver http://www.brother.com/html/download/index.htm
http://www.carrona.org/drivers/driver.php?id=BrUsbSIb.sys
 
CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver http://www.cyberlink.com/downloads/support/index_en_US.html
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
 
SgrmAgent.sys               Thu Feb  2 09:30:36 2012 (4F2A9E0C)
Go to C:\Windows\System32\drivers and find this driver
Right click on it and select "Properties", then select the Details tab.
Check the version - if it's 10.0.17134.1, then it's not a problem

Please let us know about this as I'd like to add the driver to the DRT (Driver Reference Table) with an explanation about this.
 
BrSerIb.sys                 Tue Jul 31 07:54:47 2012 (5017C787)
Brother Serial Interface Driver http://www.brother.com/html/download/index.htm
http://www.carrona.org/drivers/driver.php?id=BrSerIb.sys
 
RTKVHD64.sys                Tue Jun 30 09:33:17 2015 (55929A9D)
Realtek High Definition Audio Function Driver http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
 
rt640x64.sys                Thu Jul 23 04:53:50 2015 (55B0AB9E)
Realtek NICDRV 8169 PCIe GBE Family Controller driver [br]  http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
 
RtsP2Stor.sys               Thu Aug  6 23:22:30 2015 (55C42476)
Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7 http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownTypeID=3&GetDown=false
http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
 
atikmpag.sys                Wed Aug 19 12:39:12 2015 (55D4B130)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) http://support.amd.com/us/Pages/AMDSupportHub.aspx[br]Get from OEM for laptops
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
 
atikmdag.sys                Wed Aug 19 13:03:45 2015 (55D4B6F1)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) http://support.amd.com/us/Pages/AMDSupportHub.aspx[br]Get from OEM for laptops
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 
 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Sun May  6 11:08:25.690 2018 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\050618-28734-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 10 Kernel Version 17134 MP (4 procs) Free x64
Built by: 17134.1.amd64fre.rs4_release.180410-1804
System Uptime:1 days 13:09:21.728
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!5ACD8966965000 )
BugCheck 12B, {ffffffffc00002c4, e1, 6a18600, ffffe1801dd2d000}
BugCheck Info: FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
Arguments:
Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
Arg2: 00000000000000e1, physical page number
Arg3: 0000000006a18600, zero
Arg4: ffffe1801dd2d000, zero
BUGCHECK_STR:  5ACD8966
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_17134.1.amd64fre.rs4_release.180410-1804_TIMESTAMP_180411-040454_5ACD8966_nt_wrong_symbols!5ACD8966965000
  BIOS Version                  80.03
  BIOS Release Date             05/03/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  23-b237c
  Baseboard Product             2AFC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:
**************************Sun May  6 11:08:25.690 2018 (UTC - 4:00)**************************
BrUsbSIb.sys                Mon Nov  2 22:06:35 2009 (4AEF9E3B)
CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
SgrmAgent.sys               Thu Feb  2 09:30:36 2012 (4F2A9E0C)
BrSerIb.sys                 Tue Jul 31 07:54:47 2012 (5017C787)
RTKVHD64.sys                Tue Jun 30 09:33:17 2015 (55929A9D)
rt640x64.sys                Thu Jul 23 04:53:50 2015 (55B0AB9E)
RtsP2Stor.sys               Thu Aug  6 23:22:30 2015 (55C42476)
atikmpag.sys                Wed Aug 19 12:39:12 2015 (55D4B130)
atikmdag.sys                Wed Aug 19 13:03:45 2015 (55D4B6F1)
athw8x.sys                  Thu Jan 28 04:52:54 2016 (56A9E4F6)
rzendpt.sys                 Wed Oct 26 04:12:17 2016 (58106561)
rzudd.sys                   Wed Oct 26 04:12:19 2016 (58106563)
mbae64.sys                  Wed Jan 11 12:08:00 2017 (58766670)
afunix.sys                  Tue Apr 18 10:12:59 2017 (58F61EEB)
farflt.sys                  Wed Mar  7 09:25:24 2018 (5A9FF654)
mbamswissarmy.sys           Wed Mar  7 10:54:57 2018 (5AA00B51)
mbam.sys                    Wed Mar  7 12:45:05 2018 (5AA02521)
rzpmgrk.sys                 Wed Mar  7 18:45:18 2018 (5AA0798E)
MbamChameleon.sys           Mon Mar 12 17:30:53 2018 (5AA6F18D)
rzpnk.sys                   Mon Mar 19 14:55:13 2018 (5AB00791)
mwac.sys                    Sat Mar 24 11:27:48 2018 (5AB66E74)
 


http://www.carrona.org/drivers/driver.php?id=BrUsbSIb.sys
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
SgrmAgent.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BrSerIb.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
afunix.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=farflt.sys
http://www.carrona.org/drivers/driver.php?id=mbamswissarmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=MbamChameleon.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys

 

Edited by usasma
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Update drivers by finding the program that installed them - then download the latest version from the developer and install that.  If you can’t find a current version, uninstall the program (you can always reinstall it later on)

I'm out for dinner. Will try toget to the zip file later tonight

The SgrmAgent.sys driver is OK. No need to update it. Thanks for the screenshot!

See if there’s aBIOS update for W8 or 8.1. You can install them in W10. Since HP doesn’t offer W10 drivers, that means it won’t support W10 on your system. This means that if you get compatibility problems - you may not be able to fix them

Edited by usasma
typo - typed 8.2 when I meant to type 8.1 in last paragraph
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Obviously didn't get to the zip file last night - sorry about that.  I'm a bit under the weather and collapsed when we got home.

I'm off to work right now, but will try to get to it this afternoon after work.

Meanwhile, we wait for the next BSOD and see what happens.

If the hardware diagnostics pass, then run Driver Verifier if the system BSOD's again.

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Any results from the hardware diagnostics?  If so, what were they?  Here's a list of the tests that I suggested:

Quote

Antivirus/antimalware
MemTest86/86+
Hard drive diagnostics/SSD SMART results
Temperatures
Furmark
Prime95 Blend test (and any other tests that you may have run)
Other Video Stress Tests
- simtek.org memtest
- Video memory stress test
- Artifact Locator
OCCT - 4 built in tests for CPU, GPU, PSU
Video Memory Stress Test
CPU stress test


Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.


You only have 1,259 MB of available Physical Memory (RAM).
Please get more memory if the system is able to handle it.
While waiting to upgrade the memory, please:
- only use one program at a time
- go through your startup items and stop those that aren't essential from loading with Windows

From the MSINFO32 report - Earlier on the 6th you also had a BSOD due to your Atheros wireless driver (athw8x.sys)
Please:
- download a fresh copy of the latest, W10 compatible wireless driver from the HP support website for your mode.  If there isn't a W10 driver, then try the Windows 8.1 driver package or the Windows 8 package.  There is no guarantee that this'll work - but it's the best that we have right now. 

- then uninstall the current software (through Settings...Apps or appwiz.cpl)
- install the freshly downloaded driver
- go to Windows Update and let it search for updates to the drivers.  If it finds them, let it install them (the system currently has a driver dating from 2016 - so it's likely W10 compatible).
- test for further BSOD's

Good luck!
 

 

Edited by usasma
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