Unable to run scanner tools

[gagetradesport]

This infection is known to cause security programs to throw error messages about having "Access Denied". Let me know if you have any such issues.

I don't wish to intrude this thread... but I have the exact same issue.

This is the nastiest infection my computer has ever got.

Not sure if its something this message board has done...but both code snipets for the @in32Diag are the same.

@Win32kDiag -F -R

del %0

Is this correct? I'm trying to follow along setp by step.

It appears this bit restores permission to files.

Anymore specifics...I'm glued to this thread.

Anything else I can do to restore permissions to execute programs? My guess is that there must be something with windows security settings or group policy that can restore this, but I've not found the answer justyet.

Many thanks!

[Maurice Naggar]

Hello,

Please start with this:

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

=

1. Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}

=

Download to your Desktop FixPolicies.exe, by Bill Castner, MS-MVP, a self-extracting ZIP archive from

>>> here <<<

• Double-click FixPolicies.exe.
  
• Click the "Install" button on the bottom toolbar of the box that will open.
  
• The program will create a new Folder called FixPolicies.
  
• Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd.
  
• A black box will briefly appear and then close.
  
• This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.
  

Download DDS and save it to your desktop from http://www.techsupportforum.com/sectools/sUBs/dds here or http://download.bleepingcomputer.com/sUBs/dds.scr or

http://www.forospyware.com/sUBs/dds

Disable any script blocker if your antivirus/antimalware has it.

Then double click dds.scr to run the tool.

When done, DDS.txt will open.

Click Yes at the next prompt for Optional Scan.

• When done, DDS will open two (2) logs:
  1. DDS.txt
     
  2. Attach.txt
     

  [*]Save both reports to your desktop.

Go >> here <<

and download RootRepeal and SAVE to your Desktop.

Doubleclick RootRepeal.exe icon on your Desktop.

Click on the Report tab at bottom of window and then click on Scan button.

A Windows will open asking what to include in the scan. Check all of the below and then click Ok.

Drivers

Files

Processes

SSDT

Hidden Services

Stealth Objects

You will then be asked which drive to scan.

Check C: (or the drive your operating system is installed on if not C) and click Ok again.

The scan will start.

It will take a little while so please be patient. When the scan has finished, click on Save Report.

Name the log RootRepeal.txt and save it to your Documents folder (it should default there).

When you have done this, please copy and paste it in this thread.

=

Please include the following logs in your next reply:

DDS.txt

Attach.txt

RootRepeal.txt

[Maurice Naggar]

This thread closed due to lack of response.