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Malware - cannot remove no matter what I try. FRST64 logs attached


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I have been having issues with a smart service malware. It has taken over admin privileges, Windows Defender, Malwarebytes…the whole system and anything I throw at it. I can see some of the folders where it is located but they have been locked by the malware of course. I have tried bootable anti-malware programs with no luck. Anyways, I just ran FRST64 in Windows 10 RE and have attached the logs to this post. I appreciate any help you can provide!

FRST.txt

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact a Moderator or Administrator to let them know.

 

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

Spoiler

Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

  1. Open Malwarebytes for Windows
  2. To the left, click Scan > Scan Types.
    image.png
  3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.
    image.png
  4. Click Start Scan

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

Spoiler

Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  1. Double-click to run it. When the tool opens click Yes to the disclaimer.
  2. Press the Scan button.
    _frst_scan.jpg.d10e66dc03e35ede4fdcba12b
  3. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.

Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply and Follow this topic to get notified when an expert has replied. Click "Reveal Hidden Contents" below for details.

Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. 

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To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

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Please Note the Following:

  • One of our expert helpers will give you one-on-one assistance when one becomes available.
  • Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  • Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help
  • If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here.

Troubleshooting Tips

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Hi codiepicard :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

It looks like FRST took care of the infection in the Windows RE. Now let's do a sweep with AdwCleaner and RogueKiller.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    V7SD4El.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

RQKuhw1.pngRogueKiller

  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted RogueKiller clean log

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Thanks Aura! Below is the log from AdwCleaner. It did not find any traces of malware, but it hasn't been able to all along. RogueKiller is hanging right now scanning the registry for "Services: MBAMService" which is odd because that is Malwarebytes. This is the first time I've had an issue with RogueKiller. It usually scans without issues and finds more traces of malware than any of the other programs I have tried. Should I restart my PC and try again?

 

# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-05-02.2
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    05-04-2018
# Duration: 00:00:10
# OS:       Windows 10 Pro
# Scanned:  40818
# Detected: 0


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

 

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########

 

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Here you are:

 

RogueKiller V12.12.16.0 (x64) [May  4 2018] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 10 (10.0.16299) 64 bits version
Started in : Normal mode
User : Codie [Administrator]
Started from : C:\Users\Codie\Desktop\RogueKiller_portable64.exe
Mode : Delete -- Date : 05/04/2018 16:13:39 (Duration : 00:14:59)

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 5 ¤¤¤
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : 103.86.99.99 103.86.96.96 103.86.96.100 103.86.99.100 ([X][-][X][X])  -> Replaced ()
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{7513ecde-f614-4088-b752-976480de7506} | DhcpNameServer : 103.86.99.99 103.86.96.96 103.86.96.100 103.86.99.100 ([X][-][X][X])  -> Replaced ()
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{e49f27c1-53f4-4300-8990-7964d6b2d142} | DhcpNameServer : 10.0.0.2 ([X])  -> Replaced ()
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1055530349-3809398758-2121242648-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_TrackProgs : 0  -> Replaced (1)
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1055530349-3809398758-2121242648-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_TrackProgs : 0  -> Replaced (1)

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 10 ¤¤¤
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.5_41865\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.7_42330\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.8_42449\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.8_42576\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.9_42606\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.9_42923\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.9_43295\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.4.9_43388\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.5.0_43580\utorrentie.exe -> Deleted
[PUP.uTorrentAds][File] C:\Users\Codie\AppData\Roaming\uTorrent\updates\3.5.3_44396\utorrentie.exe -> Deleted

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD3000HLFS-01G6U1 +++++
--- User ---
[MBR] 195e12d73523ba2662382dfe6bc404f6
[BSP] 9ffe2faac40b4c39a22dd6ab44adbee7 : TestDisk MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 286167 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: ST32000542AS +++++
--- User ---
[MBR] bc60b9cc0150bb395b241ce463de4087
[BSP] 226e19cb5f18cbf12dfaaaa0ffcbab0b : Windows Vista/7/8 MBR Code
Partition table:
0 -  | Offset (sectors): 34 | Size: 128 MB
1 -  | Offset (sectors): 264192 | Size: 100 MB
2 - [ACTIVE]  | Offset (sectors): 468992 | Size: 1906182 MB
3 -  | Offset (sectors): 3904329728 | Size: 867 MB
4 -  | Offset (sectors): 3906105344 | Size: 451 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2: WDC WD10EARS-22Y5B1 +++++
--- User ---
[MBR] 1ed35fa12743195a4b7e29911b837261
[BSP] 3850a72a5291b244500c3a29d031daa1 : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 953867 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive3: SAMSUNG HD204UI +++++
--- User ---
[MBR] 5abc4de57dbd657a9d49c107d652b5f5
[BSP] a3a9a0186e50ae320286a60813fc7864 : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive4: SSD2SC240G1CS11754D117-514 +++++
--- User ---
[MBR] 042e4924cbd952bfd70300d33d924a90
[BSP] 97d157ca06e23a16b048f01585f5603e : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 227615 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 466159616 | Size: 867 MB
2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 467937280 | Size: 450 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive5: CT500BX100SSD1 +++++
--- User ---
[MBR] 4d25787af463dadbcd413fbab1a6e422
[BSP] 494963ebb43668e96221cc08281bdddc : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 476937 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

 

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Well, not so good. I still have all the same issues. Admin rights are hijacked, Windows Defender options for updating and scanning are disabled and can't be changed, same for malwarebytes and any other anti-malware/anti-virus program, my hosts file is still locked, and I still have a suspicious Java process running in the background that restarts itself every time I stop it. Previous to coming to the forum I resolved a majority of my conflicts, for example, there was several processes that could not be terminated and none of the anti-malware programs could detect them, except for RogueKiller, but it couldn't delete the files nor stop the services. It also disguised all my browsers with fake versions, blocked websites and downloads via the hosts file, cut my internet connection for short period of time, etc. I was able to resolve those issues outside Windows by booting off a separate OS on another hard drive and manually deleting the files I recognized as malware. Anyways, here are the new FRST logs.

 

 

 

Addition.txt

FRST.txt

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iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

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Fix result of Farbar Recovery Scan Tool (x64) Version: 03.05.2018
Ran by Codie (05-05-2018 12:39:27) Run:2
Running from C:\Users\Codie\Desktop
Loaded Profiles: Codie &  (Available Profiles: Codie)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CloseProcesses:
CreateRestorePoint:

HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-18\...\Run: [] => [X]
GroupPolicy: Restriction <==== ATTENTION

R3 ALSysIO; C:\Users\Codie\AppData\Local\Temp\ALSysIO64.sys [46384 2018-05-04] (Arthur Liberman) <==== ATTENTION
S4 dkhlvecz; System32\drivers\lmroekgs.sys [X]
U0 ozsepirk; system32\drivers\exsnruxa.sys [X]

Task: {45BAC85D-8461-492D-B593-4D66911DF5C9} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION

AlternateDataStreams: C:\Users\Public\AppData:CSM [468]

HKU\S-1-5-21-1055530349-3809398758-2121242648-1001\...\StartupApproved\Run: => "DriverMax_RESTART"

C:\Program Files (x86)\batching
C:\Program Files (x86)\unrelated
C:\Program Files (x86)\darkness
C:\Program Files (x86)\Undercount
C:\ProgramData\ntuser.pol
C:\Users\Codie\AppData\Local\exazrki
C:\Users\Codie\AppData\Local\sprhmul
C:\Users\Codie\AppData\Local\exndtvz
C:\Users\Codie\AppData\Local\pcsmaik
C:\Users\Codie\AppData\Local\scnutai
C:\Users\Codie\AppData\Local\vdacxks
C:\Users\Codie\AppData\Local\csrlbgx
C:\Users\Codie\AppData\Local\cwezbvp
C:\Users\Codie\AppData\Local\dssctrp
C:\Users\Codie\AppData\Local\atonigd
C:\Users\Codie\AppData\Local\atespcg
C:\Users\Codie\AppData\Local\rabxclu
C:\Users\Codie\AppData\Local\cosgmwa
C:\Users\Codie\AppData\Local\wmcagent
C:\Users\Codie\AppData\Roaming\et
C:\WINDOWS\b4837377
C:\WINDOWS\gdkdfyggzwvhzbte.dll
C:\WINDOWS\uninstaller.dat
C:\WINDOWS\wininit.ini
C:\WINDOWS\system32\vdotnxa
C:\WINDOWS\system32\avsneuisvc.exe
C:\WINDOWS\SysWOW64\vdotnxa

EmptyTemp:
*****************

Processes closed successfully.
Restore point was successfully created.
"HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" => removed successfully
"HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\" => removed successfully
C:\WINDOWS\system32\GroupPolicy\Machine => moved successfully
C:\WINDOWS\system32\GroupPolicy\GPT.ini => moved successfully
C:\WINDOWS\SysWOW64\GroupPolicy\GPT.ini => moved successfully
ALSysIO => Unable to stop service.
"HKLM\System\CurrentControlSet\Services\ALSysIO" => removed successfully
ALSysIO => service removed successfully
"HKLM\System\CurrentControlSet\Services\dkhlvecz" => removed successfully
dkhlvecz => service removed successfully
"HKLM\System\CurrentControlSet\Services\ozsepirk" => removed successfully
ozsepirk => service removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{45BAC85D-8461-492D-B593-4D66911DF5C9}" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{45BAC85D-8461-492D-B593-4D66911DF5C9}" => removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => could not remove. Access Denied.
C:\Users\Public\AppData => ":CSM" ADS removed successfully
"HKU\S-1-5-21-1055530349-3809398758-2121242648-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run\\DriverMax_RESTART" => removed successfully
"HKU\S-1-5-21-1055530349-3809398758-2121242648-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\DriverMax_RESTART" => not found
C:\Program Files (x86)\batching => moved successfully
C:\Program Files (x86)\unrelated => moved successfully
C:\Program Files (x86)\darkness => moved successfully
C:\Program Files (x86)\Undercount => moved successfully
C:\ProgramData\ntuser.pol => moved successfully
C:\Users\Codie\AppData\Local\exazrki => moved successfully
C:\Users\Codie\AppData\Local\sprhmul => moved successfully
C:\Users\Codie\AppData\Local\exndtvz => moved successfully
C:\Users\Codie\AppData\Local\pcsmaik => moved successfully
C:\Users\Codie\AppData\Local\scnutai => moved successfully
C:\Users\Codie\AppData\Local\vdacxks => moved successfully
C:\Users\Codie\AppData\Local\csrlbgx => moved successfully
C:\Users\Codie\AppData\Local\cwezbvp => moved successfully
C:\Users\Codie\AppData\Local\dssctrp => moved successfully
C:\Users\Codie\AppData\Local\atonigd => moved successfully
C:\Users\Codie\AppData\Local\atespcg => moved successfully
C:\Users\Codie\AppData\Local\rabxclu => moved successfully
C:\Users\Codie\AppData\Local\cosgmwa => moved successfully
C:\Users\Codie\AppData\Local\wmcagent => moved successfully
C:\Users\Codie\AppData\Roaming\et => moved successfully
C:\WINDOWS\b4837377 => moved successfully
C:\WINDOWS\gdkdfyggzwvhzbte.dll => moved successfully
C:\WINDOWS\uninstaller.dat => moved successfully
C:\WINDOWS\wininit.ini => moved successfully
C:\WINDOWS\system32\vdotnxa => moved successfully
C:\WINDOWS\system32\avsneuisvc.exe => moved successfully
C:\WINDOWS\SysWOW64\vdotnxa => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 8151040 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 14881771 B
Java, Flash, Steam htmlcache => 366571681 B
Windows/system/drivers => -225436716 B
Edge => 17920 B
Chrome => 154292 B
Firefox => 19974373 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 20480 B
NetworkService => 32427456 B
Codie => 6591077 B

RecycleBin => 0 B
EmptyTemp: => 213 MB temporary data Removed.

================================

Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 05-05-2018 12:42:20)


Result of scheduled keys to remove after reboot:

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => could not remove. Access Denied.

==== End of Fixlog 12:42:20 ====

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Ok, should I run it from Windows RE? The infection tends to block itself from being detected via background processes. Also, am I supposed to have the option for the Addition log when running in Windows RE? The last time I ran it this way, I did not have the option for it so I only recieved the FRST log.

I will run the scan within Windows while I wait for your reply. Thank you for all your help so far Aura. I definitely think progress is being made, there just seems to be one main process that we are missing which allows the malware to hijack everything.

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Quote

The same unfortunately. Still hijacks admin rights, disables Windows Defender and Malwarebytes, etc.

Alright now can you expand a bit more on that? What do you mean by "hijacks admin rights"? And you aren't able to enable Windows Defender and Malwarebytes?

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