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Permissions Issues Caused By Same Rootkit Virus


luma
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Can someone please help me out? I've tried to go it alone over the last few days and it seems I've got the same issues caused by a rootkit virus that others here have been complaining about.

I have some logs that I can share and will go into more details when asked. Also, this is my only focus for the day so my replies and actions will be immediate to whomever decides to help.

Right now my system "appears" to be free of any infection but if I try to run Avira, Malwarebytes, Spybot, ComboFix, HijackThis!, or any other app off my system I get the dreaded "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." error message. I tried to uninstall and reinstall a thousand or so times and at best the apps run for a second and shuts down. I'm blocked from all free online scanners as well except for ESET free online scan which claimed to have cleaned everything.

Thanks in advance!

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Let's try this first.

Delete your existing copy of ComboFix & grab a new copy from here > http://download.bleepingcomputer.com/sUBs/ComboFix.exe

If it runs, show me the log that it produces.

If it doesn't, tell me about it.

Oh MAN! Hey there sUBs, so glad to see you here! Just tried it again using your link and ComboFix didn't work, I got the green progress meter and then it does nothing. I'm all yours for as long as you are available.

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Download and run Win32kDiag:

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Here you go...

Log file is located at: C:\Documents and Settings\Tony\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\KB953838-IE7\KB953838-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB956390-IE7\KB956390-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB958215-IE7\KB958215-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB960714-IE7\KB960714-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB961260-IE7\KB961260-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB968389\KB968389

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB969897-IE7\KB969897-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB972260-IE7\KB972260-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP1E3.tmp\ZAP1E3.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP247.tmp\ZAP247.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP26D.tmp\ZAP26D.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP281.tmp\ZAP281.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP583.tmp\ZAP583.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP726.tmp\ZAP726.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPAF.tmp\ZAPAF.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\tours\mmtour\mmtour

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA330100007706000000000030\8.0.0\8.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Minidump\Minidump

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\UserDumps\UserDumps

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\update\update.exe

[1] 2005-02-24 23:35:05 718048 C:\WINDOWS\$hf_mig$\KB898461\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB950762\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB950974\update\update.exe (Microsoft Corporation)

[1] 2007-12-03 11:25:31 755576 C:\WINDOWS\$hf_mig$\KB951066\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB951072-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB951376-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB951698\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB951748\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB951978\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB952004\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB952287\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB952954\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB953839\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB954211\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB954459\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB954600\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB955069\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB955839\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB956391\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB956572\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB956744\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB956802\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB956803\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB956841\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB957095\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB957097\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB958644\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB958687\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB958690\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB959426\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB960225\update\update.exe (Microsoft Corporation)

[1] 2008-11-15 13:18:04 755576 C:\WINDOWS\$hf_mig$\KB960715\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB960803\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB960859\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB961371\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB961373\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB961501\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB963027-IE7\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB967715\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB968537\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB969898\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB970238\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971557\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB971633\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971657\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB973346\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973354\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973507\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973815\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB973869\update\update.exe (Microsoft Corporation)

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My bad... it was incomplete... I didn't wait for it to finish...

Log file is located at: C:\Documents and Settings\Tony\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\KB953838-IE7\KB953838-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB956390-IE7\KB956390-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB958215-IE7\KB958215-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB960714-IE7\KB960714-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB961260-IE7\KB961260-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB968389\KB968389

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB969897-IE7\KB969897-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB972260-IE7\KB972260-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP1E3.tmp\ZAP1E3.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP247.tmp\ZAP247.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP26D.tmp\ZAP26D.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP281.tmp\ZAP281.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP583.tmp\ZAP583.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP726.tmp\ZAP726.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPAF.tmp\ZAPAF.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\tours\mmtour\mmtour

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA330100007706000000000030\8.0.0\8.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Minidump\Minidump

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\UserDumps\UserDumps

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\update\update.exe

[1] 2005-02-24 23:35:05 718048 C:\WINDOWS\$hf_mig$\KB898461\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB950762\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB950974\update\update.exe (Microsoft Corporation)

[1] 2007-12-03 11:25:31 755576 C:\WINDOWS\$hf_mig$\KB951066\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB951072-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB951376-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB951698\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB951748\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB951978\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB952004\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB952287\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB952954\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB953839\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB954211\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB954459\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB954600\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB955069\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB955839\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB956391\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB956572\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB956744\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB956802\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB956803\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB956841\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB957095\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB957097\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB958644\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB958687\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB958690\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB959426\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB960225\update\update.exe (Microsoft Corporation)

[1] 2008-11-15 13:18:04 755576 C:\WINDOWS\$hf_mig$\KB960715\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB960803\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB960859\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB961371\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB961373\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB961501\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB963027-IE7\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB967715\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB968537\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB969898\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB970238\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971557\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB971633\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971657\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB973346\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973354\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973507\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973815\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB973869\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\4f16665ac0e64727d0b09512c7b6d40c\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\update\update.exe ()

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\System Volume Information\System Volume Information

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-1275210071-1957994488-1417001333-1004\S-1-5-21-1275210071-1957994488-1417001333-1004

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2008-04-14 08:00:00 63488 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-14 08:00:00 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\inetsrv\Data\Data

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\LogFiles\WUDF\WUDF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\Logs\Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\good\good

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\_avast4_\_avast4_

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^

Finished!

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  • Staff

  1. Download The Avenger2 by SwanDog46.
  2. Unzip avenger.exe to your desktop.
  3. Copy the text in the following codebox by selecting all of it, and pressing (<Control> + C) or by right clicking and selecting "Copy"
    Files to move:
    C:\WINDOWS\system32\logevent.dll | C:\WINDOWS\system32\eventlog.dll


  4. Now start The Avenger2 by double clicking avenger.exe on your desktop.
  5. Read the prompt that appears, and press OK.
  6. Paste the script into the textbox that appears, using (<Control> + V) or by right clicking and choosing "Paste".
  7. Press the "Execute" button.
  8. You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
    Note: It is possible that Avenger will reboot your system TWICE.
  9. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.

Barring any hiccups, you should be able to run ComboFix after this.

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the logfile didn't produce at reboot - so I opened up the app to get it. Here's what it reads...

Logfile of The Avenger Version 2.0, © by Swandog46

http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

No rootkits found!

File move operation "C:\WINDOWS\system32\logevent.dll|C:\WINDOWS\system32\eventlog.dll" completed successfully.

Completed script processing.

*******************

Finished! Terminate.

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  • Staff

Okay, let's take another route.

Open NOTEPAD.exe and copy/paste the text in the quotebox below into it:

@Win32kDiag -F -R
del %0

Save this as fix.bat Choose to "Save type as - All Files"

It should look like this: bat_icon.gif

## IMPORTANT ## Place fix.bat next to Win32kDiag.exe

Double click on fix.bat & allow it to run

Post back to tell me what it says

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sorry... the exact message that i get when i double-click on fix.bat is...

Windows cannot find 'C:\Documents and Settings\Tony\Desktop\fix.bat'. Make sure you typed it correctly, and then try again. To search for a file, click the Start button, and then click Search.

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  • Staff

It's likely that some malware made some changes to your Registry. That may explain why ComboFix couldnt run.

SRENG.gif

Please download this tool > System Repair Engineer

  1. Extract it to it's own folder & double click SREng.exe to run it
  2. Select 'Smart Scan' & tick "Verify Digital Signatures"
  3. Click on the [Scan] button
  4. When finished, click on the [Save Reports] button & save the log to Desktop
  5. Attach the log in your next reply. Dont post it

Note: You may have to rename SREngLog.log to SREngLog.txt before attaching

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