error code 721 (0,28)

[billys]

I received this error code in the middle of a full scan. I tried to restart the scan, but it seems to keep getting stuck on the same Norton 360 file?

Anybody know of a solution to this problem

[GT500]

Error code 721 means: An unknown error occurred during filesystem enumeration.

You may have to add the following file to the exclusions list in Norton 360:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

[billys]

I have the norton 360 firewall program rules set to Allow for mbam, but I am still getting this error.

[GT500]

I have the norton 360 firewall program rules set to Allow for mbam, but I am still getting this error.

You also need to set that in any anti-virus and anti-spyware exclusions lists that Norton 360 has, that way it is not monitoring MBAM while it's scanning.

[billys]

I have narrowed it down to the norton 360 firewall. Mbam scans complete with the firewall disabled, but it keeps getting stuck on that same file with it on. I haved in marked allow all under program rules. Is there somewhere else in the firewall settings that I need to do something?

[GT500]

... Is there somewhere else in the firewall settings that I need to do something?

Not that I know of, but my knowledge of Norton products is pretty slim. You may need to ask on their forums. They may even have a topic going where someone already figured it out.